[Resolved]  Franch Express Courier — Very Worst customer service, wrong telephone numbers, nobody picking up phone.

Address:Coimbatore, Tamil Nadu

A small parcel has been booked on 25-07-11 at PUDUPET (chennai) which is to be delivered to coimbatore(kaniyur-641659) but i could not receive this even today. i tried to call local franch express courier center at somanur but the tel. no is not in use. i called regional office at coimbatore telephone numbers ( as mentioned in their website) are ringing but nobody is picking it.then i called so many time to Central office - Erode. but all the lines are always busy. then i called corporate office chennai a firstly my called has been picked up and immediately disconnected by whom it is attended. again i tried to another number a lady attended my call, i told my problem then she said wait after that i heard music for more than 10 minutes but nobody answered. I think franch express courier is giving all the details on website are wrong and it is not up to date. i never faced such a very very bad experience and worst customer service from a courier company. i went directly to the courier center in somanur (karumathampatti) and i asked him why are making delay he replied rudely.
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Aug 13, 2020
Complaint marked as Resolved 
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Personal — Very Worst Exprience in Franch Express Courier Service

Dear Sir / Madam,

[protected] I booked parcel to Kumarapalayam Pincode 638183,.
Today[protected] I contacted through mobile kumarapalayam franchisee to get the status But the responses is very bad, They dint give any status report but asked to contact our client directly.


And also said thety dont have time to confirm the status to us.We felt very bad about it.
Remember it is not an free service,we pay for whatever you do.



M. Vairavan
Coimbatore



Booking No: A01893539 Booking Office : S.P Agencies CJB080 Coimbatore

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    #199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India - 600043
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