[Resolved] Freecharge.in — Fraud Recharge Site | |||
Hi , I am Prasun Banerjee.My complain is against a website named freecharge.in.They are running a business saying that they will provide coupon of same amount on every mobile recharge.I madee a recharge of 60 from this site and they deducted 60+10(delivery charge for coupon).I selected a 50 rs coupon from dominos and a 50 rs coupon from Mcdownalds because as per the rule on recharge amount 51-100 coupon value is 100.I made a payment using SBI netbanking.The trancaction ID is IG58670415.I got another transaction ID from same company i.e.[protected]. After the transaction was made I got an error message saying that the amout entered by me is invalid where as I got the recharge plan from the network website(docomo) itself.Here goes the link.http://www.tatadocomo.com/prepay-packs.aspx#disTextdump. Please look at talktime voucher tab and find 60 rs recharge. Please take stern action against the site freecharge.in.They have not even given any customer care number in their website so that I can call and confirm. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Dear Prasun, Nothing in this world is free... not even your mothers love... your papa had to pay for that... Next time dont get conned by such anticks...:)
Reply
Dear Pinto,
Get the fact right.No body asked for anything FREE.I want the amount back which is deducted.Nothing else!!Doesnot matter who expects love from his which mother.
Get the fact right.No body asked for anything FREE.I want the amount back which is deducted.Nothing else!!Doesnot matter who expects love from his which mother.
And by the way are you from this freechagre?If yes then please provide a proper clarification on that.
Hi,
Greetings from Freecharge.in
Order 3924569 is a failed transaction.
Refund have been completed with the reference no. IX09006486 on 23rd july. Request you get in touch with your bank regarding the same.
If you still have not received the refund, request you to please provide us with your bank statement from 23rd July till date. We will take this forward with the payment gateway and get it resolved at the earliest.
Assuring you of best services at all times.
Regards
Customer care
Greetings from Freecharge.in
Order 3924569 is a failed transaction.
Refund have been completed with the reference no. IX09006486 on 23rd july. Request you get in touch with your bank regarding the same.
If you still have not received the refund, request you to please provide us with your bank statement from 23rd July till date. We will take this forward with the payment gateway and get it resolved at the earliest.
Assuring you of best services at all times.
Regards
Customer care
Thanks for the resolution
Freecharge.in — i recharged my mobile through freecharge.my money got cut but i didn't get my balance of money 150/-.please resolve my complaint.
transaction ref no IG00VXDNX2
Amount deducted from account, but recharge is not yet happened
I did a recharge through freecharge site and money is deducted from account, but recharge is not yet happened. And they didn't added that money in Freecharge credit also . The same issue is happening for the second time.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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