[Resolved]  Freecharge.in — Amount deducted but recharge not done

FreeRecharge.in — No recharge done till yet and the amount is deducted

Today half an hour back but still the refilled amount in not credited to my relatives mobile. Refill in unsuccessful and 1010rs has been deducted from my HDFC credit card. I haven’t receive the mail for successful refill as well.
Please transfer the amount back to my card or refill the provided the number. Nor the amount has been transferred back to my credit card nor the refill has been done on my number-[protected]

Order Number:1468050

Amount - Rs 609.00 deducted for HDFC Credit card on 26th March 2011

Neither the recharge is done, nor the amount is credited back.

Now i want my money credited back to my account not the recharge.

Can any one help on this please.

Thanks,
Sowmya.

I hv Done Recharge for 100 & 50Rs for vodaphone, From my account it has been deducted but still its pending.Plz do the needfull as soon as possible.recharge Date-14/04/2011

From,
srinivas.p
[protected]

Hi, I have recharged my mobile:[protected] tata Indicom prepaid for 30 ruppes recharge is not done but the amount had been debited from my accouant Date today 21/5/2011
So kindly refund the amount to my accouant number as soon as possible
A/C- [protected]
Name- Somnath Mandal

21-May[protected]May-2011) POS PRCH
POS[protected] AVENUES INDIA PVT LTD MUMBAI 30.00
21-May[protected]May-2011) POS PRCH
POS[protected] AVENUES INDIA PVT LTD MUMBAI 30.00

Order Number:2818853

Amount - Rs 100.00 deducted for SBI Credit card on 02th JUNE 2011

Neither the recharge is done, nor the amount is credited back.

Now i want my money credited back to my account not the recharge.

Can any one help on this please.

Thanks,
Kmlesh

I tried to recharge my mobile no. [protected] through freecharge.in using my HDFC Bank netbanking option on[protected].Every time i make a transaction through freecharge.in i receive a mail from CCAvenue about the order details.But this time i did'nt receive any mail from them and also i don't remember my order no.Even my account in freecharge.in does'nt list the order i placed.But when i check my bank account amount was deducted.Here are the details:
Mobile No.- [protected]
Recharge Amount: Rs.30
Order No.- Did'nt remember
HDFC Bank Narration: CCA11HDAZ833-Avenues India Ltd
Cheque/Ref No:[protected]
Date:[protected]

Hi,

Sorry for the trouble caused.

This is a failed transaction. Any amount debited will reflect in 3-7 working days in your account as per the bank's process.

If you do not receive the refund with in 07 working days pl let us know by writing us at http://www.freecharge.in/CustomerSupport/upload/index.php

Regards
Customer Care

Hi,
I recharged on mobile number : [protected], and payment was done using Credit Card of ICICI.

After confirming the payment screen on ICICI MasterSecure, the ccavenue confirmation page kept on loading and I was not navigated to FREECHARGE confirmation page.

The amount was deducted from my account, also the recharge status is not shown in my freecharge account under MYORDER tab.

Details of the Transaction:

12 Aug 2011 On card XXXX0004 is made at ACCELYST SOLUTI

(Will provide Transaction Reference Num as soon as it is provided to me.)

Please look in to this matter as early as possible.
I don't want to deface the reputation of this site. If it doen't help me, i would shy away from this in future.

Regards
Abhishek Singh.

TODAY 30 JUNE I TRIED TO TRECHARGE MY AIRTEL DIGITAL TV .PROCESS OF TRANJACTION NOT TOTALY COMPLE BUT AMOUNT DEDUCTED AND RECHARGE NOT DONE YET ON [protected]. MANOJ WANKHADE

Hi,
I have done a a recharge of Amount Rs 333 through Freerecharge.in on 01/02/2012. However the first attempt failed but in second attempt it went through the bank website and amount got deducted from my back. However no recharge done till date. I complained to the customer care and every time they said it will be refunded but nothing has been refunded yet. Free recharge order details are are given below as provided by Customer care:
Recharge # [protected]
Order ID: FCVW[protected]
Recharge Amt (Rs):333
Recharge Date:[protected]

HDFC bank transaction id #[protected].

I tried every options but not getting any response from them so registering the complaint here. Kindly help.

Amount got deducted from the account but recharge not done...Please refund me my account
My contact no is [protected].mail id-[protected]

My name is virendra singh and i have recharge my mob no [protected] with Rs 150 on 28 May 15 (Ref ID IG0ACCSTJ9), Rs 37 on 28 May 15 (IG0ACFXRY1) and Rs 150 on 29 May 15 (IG0ACGBEJ9). amount has been deducted from my bank account but recharge not done. Plz look into the matter and refund total amount to my bank account.

My name is virendra singh and i have recharge my mob no [protected] with Rs 150 on 28 May 15 (Ref ID IG0ACCSTJ9), Rs 37 on 28 May 15 (IG0ACFXRY1) and Rs 150 on 29 May 15 (IG0ACGBEJ9). amount has been deducted from my bank account but recharge not done. Plz look into the matter and refund total amount to my bank account.

bank se paise cut ho gaye recharge fail ho gaya

other acount se kiya succsess hogaya lekin dono ka order same show ho rha hai

My mobile number [protected]..amount was Rs 347 deducted but recharge not done