[Resolved]  Fullerton India — A/C NOT CHANGE FOR PL EMI

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

I PRATHAMESH SURESH RAUT having loan account with Fullerton India ltd.

Customer id: 2790519
Loan account no:[protected]
home branch - Ghatkopar

I am not satisfy with service provided by the Fullerton India. Because lethargic attitude of your employees i have suffer a lot.

I had an account with city bank[protected] from which my loan EMI is used to get deducted. On October 2011 i have fill up the application form with Charge of Rs.562 to get change my account details from which EMI should be deducted.

I have given my new YES BANK account no [protected] to deduct my PL loan EIMs... but no action has been taken yet..Your team has not process my request
for change of account & because of that its shows as EMI BOUNCE FOR LAS 3 MONTHS.....

I have personally paid a Cash & cheque for my EIM payment because of irresponsible shown by your staff.

I DONT NO WHY U PEOPLE ARE NOT DEDUCTION EIM FROM MY YES BANK ACCOUNT FOR LAST 5 TO L MONTHS......WHY IT TAKE 6 MONTH TO PROCESS UR SYSTEMS....

I have already informed many time to branch persons that my CITI bank account is getting close & pls have my YES BANK A/C for PL loan EMI..

ITS NOT MY MISTAKE..AS A RESPONCIBLE CUSTOMER I HAVE KEPT MY ACCOUNT VERY WELL FUNDED BEFORE ECS DATE OF EVERY MONTHS....

I DONT KNOW WHY WE WORKING AS GOVT OFFICES THOUNG FULLERTON INDIA ITS PVT ORGANISATION.

I HAVE LOST MY CREDIT RATING BECAUSE OF YOU PEOPLE HAVE NOT DONE YOUR WORK IN TIME & NOW ITS UNNECESSRILY AFFECTING MY PROFILE BY SHOWING (EMI BOUNCE)

LAST 5 MONTHS I GET CALL FRM FULLERTON SAYING " SIR YOUR LOAN EMI HAS BEEN BOUNCE & ITS VERY PETHETIC to here such things & abusing words from your caller team.

The below mentioned is receipt no which i already filled on OCT 2011

RECEIPT NO: 5175783
LAN:[protected]
AMOUNT: 562
Reason- To change bank a/c for EMI payment

Many times i have personally walk in Ghatkopar Branch about the same issue but no one has responded with ans........

Many times i have followed with (Pralhad More) regarding the same issue more than 2 3 months.

I REQUEST YOU TO PLS LOOK IN TO THIS ON HIGH ATTENTION.....AND CLEARED MY CREDIT RATING SO I DONT HAVE ANY PROBLEM FOR APPROCHING HOME LOAN FROM ANY OTHER FINANCIAL SECTOR...

ITS VERY BAD EXPERIENCE I HAVE GONE THROUGH....REQUESTING YOU CLEAR THE SAME SO I CAN PAY THE FULL & END THIS RELATIONSHIP...

I ALSO WORK IN YES BANK & AND AS PRIVATE SECTOR PERSON I AM NOT SATISFY WITH YOUR CUSTOMER SERVICE......
ITS CREATE NEGATIVE IMPRESSION OF ORGANISATION IN THE MARKET.......
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Aug 13, 2020
Complaint marked as Resolved 
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