Fun Cinemas — money has been debited from my account, hasn't been credited back within 7 working days.

I had booked three movie tickets of 3 through online ticketing on 31st December 2009 trace id
: 1527200 @ Rs.315 at the fun cinemas website but it got cancelled due to congestion . Money had been debited from your account,they assured me that it shall be credited back within 7 working days.but still they have not credited back my money.I had booked the tickets by my PNB debit card A/c no.[protected]
Kindly look into the matter and make sure I get the amount back.