[Resolved]  Future Bazaar — Order not delivered

Address:Howrah, West Bengal

I had ordered a trolley bag from future bazaar(order no. [protected]). It was supposed to be delivered on 21st Apr. Aramex Kolkata had received the shipment on 18th itself. Inspite of following up with Aramex & future bazaar everyday(getting the answer that the shipment will be delivered that day itself) I've still not recieved the product on 24th Apr. If the agent has my product since the last 6 days my concern is what has he done to it.

Its a very demoralising & sad situation wherein companies & such brands cannot be trusted.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Arshi,

This is with reference to your order number [protected] for "Swiss Military Overnight Trolley, Black".

Let me confirm that the product under the order number has already been dispatched from our end via Aramex courier Airway bill number [protected] and the same is presently in transit.

Further, I also understand that the product has still not been delivered at your shipping address by the logistic partners. I am hence closely coordinating with the logistic partners to arrange the delivery on priority. Please be assured that the necessary action will be taken at our end and the product will be delivered at your shipping address within the next 24 hours.

Please accept our humble apology for the inconvenience caused to you due to the delay in delivery of the product.

Regards
Aditya Pathak

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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