[Resolved]  Future Bazaar — Item not delivered

Address:Ranchi, Jharkhand

Dear Sir/Madam,

I bought a product from futurebazaar.com, they wrote it will be shipped. They wrote " ...You can find details of your order here: http://www.futurebazaar.com/user/orders/[protected]/" in an email. Now the page doesn't exist. It was bought on 27 January but now it is 17 Feb. The problem is on calling i am getting your call is on wait. Please help.

Thanks.
Abhinav
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Complaint marked as Resolved 
Item was delivered as per the reply. I didn't know I had to mark complaint as resolved, so it has taken this much time.
Complaint comments 

Comments

Dear Mr. Tiwary,

This is with reference to your order number [protected] for "Nivea Body Lotion With UV Protection 250 ml".

I am sorry to mention that due to am overwhelming response for the special promotional offer the dispatches of the products have been effective. However let me confirm that the product has been dispatched via Bluedart courier airway bill number : [protected]. The tracking information may not be updated in real time and usually takes a day to become available. So, if you don't see tracking information, don't worry it will appear soon on www.bluedart.com.

Please be assured that the product will be delivered at your specified shipping address by our logistic partners.

I once again apologize for the inconvenience caused to you due to this delay and will appreciate your patience and cooperation in this matter.

Best Regards,
Aditya Pathak
Team Customer Support

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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