[Resolved]  Future Generali India — Insurance

Address:

Ahmedabad, Gujarat

Hello,

We bought a car on 17th October, 2010. The company "Cargo Motors" have a tie up with Future Generali so we were offered insurance by the same. We accepted the insurance without checking the credibility of the company and were provided with Insurance details.

Now, when we are due for a renewal, we were sent a reminder for renewal by Future Generali about the Insurance with a quote of Rs. 23398.

We checked with other insurance companies and one of them offered us almost half the insurance premium. We accepted their offer and asked them to go ahead and process the insurance with their company.

When this new company contacted "Future Generali" to confirm the insurance details with the car Chasis no. They were informed that there is NO matching customer with this name or Chasis number.

We would like your help in this matter as we have been provided with the policy details by "Future Generali" on one hand and on the other they are refusing other insurers by not providing them with the necessary details.

Have we been fooled by being issued fake policy certificates by the company? Could this be a company gimmick to retain their customers at higher premium?

Kindly investigate and help us resolve this matter as soon as possible.

Thanking you,

Shivani Bhargava