[Resolved]  Future Group / Food Bazaar — Cheating and Robbery

Address:

Thane, Maharashtra

Yesterday i.e. 8th August 2010 we visited Big Bazaar at Maxus Mall in Bhayander. After shopping when we visited the counter for billing we found that people are openly cheated. We had faced lots of issues. Details are as follows: (1) There was an offer on the soups buy two and get one free. but at the counter the person said it is not in the offer and if I take that, I would be reimburse from customer service desk. (2).We took pasta packet but not allowed to take it as the price was not inserted on their system. (3) After making the payment we happen to check the bill and noticed that 2 food items wherein the charge on the label was less and on the bill was more. We check with the counter staff he said you would be reimburse from customer desk. We checked with the Managers but nothing happened. (4) When we reached home we noticed there are 3 more items wherein the price was less and they have charged more. I think this is ridicious. They are cheating the customers. Customers go to Big Bazaar, trusting that they will get commodities with good quality and lower rate and since it is automated the customers dont even bother to check twice. Looking at the situation we feel if they collect money from each and everycustomer who does not even bother to check the bill and the label price would have been cheated. This is open robbery and it must be stopped. I require my issue should be resolved at the earliest as I have the evidence and the details. My email ID is [protected]@yahoo.com We would also informed the public to view the bill and be more cautious while buying the products from Future group. This is not the first time we were cheated prior also we were cheated by Big bazaar Kandivali.