Gati.com — Simply Pathetic Service
We couriered a parcel containing one piece of Computer Cabinet in CKD (completely knocked down) form valued at USD 4.40/Pc was couriered vide Choicex Tracking 006082197 and onwards by Gati's Tracking # 620 809 816 on 03-Sept-2010.
However, since the parcel was not delievered in more than three weeks after dispatch from here, we sent an email to their local agent with copy to Gati.com. We were informed by Gati.com that the Consignee is NOT answering calls whereas in reality the Consignee called them few times but with no concrete result and gave up the chase.
The status appearing on their website as attached clearly proves how pathetic their service is. The parcel arrived in Mumbai on 9th Sept and was finally delivered to the Consignee in Ulhasnagar Office, not in Ambernath or Godown as appearing on their website.
We recommended them to change name to Dheeli.com that suits the quality of their service, if any.
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