— Simply Pathetic Service

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We couriered a parcel containing one piece of Computer Cabinet in CKD (completely knocked down) form valued at USD 4.40/Pc was couriered vide Choicex Tracking 006082197 and onwards by Gati's Tracking # 620 809 816 on 03-Sept-2010.

However, since the parcel was not delievered in more than three weeks after dispatch from here, we sent an email to their local agent with copy to We were informed by that the Consignee is NOT answering calls whereas in reality the Consignee called them few times but with no concrete result and gave up the chase.

The status appearing on their website as attached clearly proves how pathetic their service is. The parcel arrived in Mumbai on 9th Sept and was finally delivered to the Consignee in Ulhasnagar Office, not in Ambernath or Godown as appearing on their website.

We recommended them to change name to that suits the quality of their service, if any.

Simply Pathetic Service

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Pathetic Service and Misleading Information -

We, a Hong Kong registered company with base in Guangzhou (China) having used's courier service for few years through their local Agents here.

However, things have changed from last end of year when one of our Consignee's was asked by to pay Rs 25XX.00 as Customs Duty on non-existent contents of Fabrics in the parcel. Since the samples were urgently needed, the Consignee paid the amount under protest with a Letter addressed to the Customs Department. When the Client demanded official Receipt from Customs Department, gave its own Receipt. Nine months later, the Consignee has never received any reply from or the Customs Department till this date.

The Consignee is not sure if the so called payment was actually handed over to the Customs Department and has asked us to compensate.

We wonder if Courier Companies come under preview of some Regluating authorities and if so, shall appreciate contact details of the Regulators. Thank you.

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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084 - Simply Pathetic Service