I want to purchase Maruti Swift Dezire VDI, I have booked vechical in GEM motors, Hyderabad after mid 2008 and I paid booking amount Rs. 100000.
I clearly noted that I want to take vechical delivery on first week of April-2009, because of heavy demand in the market I want to book early and I asked show room person to deliver me vechical in April-2009.
After 3 Months of booking date we went to showroom to know that status. Here we got a problem with this GEM showroom, Hyderabad, actual cost of this vehical is Rs.6,60,000/- at that time, he says I have to pay Rs.25000/- extra for this vechical, I asked him clearly we don't want spot delivery, and asked him to delivery me the vechical in April-2009. He says that if you want now or if I take on April-2009 we have to pay Rs. 25000/- extra. So I have cancled my booking.
He don't know how to speak with the customers he says, If we are ready to pay amount you stay in showroom other wise get out from showroom, more over he says we have enough customers.
I just want to ask Maruti is this the you handle the customers.
I have given complaint to Maruti but their is no reponse from them.
Dear friend its been long time I have faced this problem, but recently I have seen this website form so want to share my bad experience with you, be carefull with this GEM Motors, Hyderabd.
There are few more showrooms of Maruti in Hyderabad that can give you best service, SO BE AWARE OF GEM Motors HYDERABAD.