GoAir — Cancellations

Address:

Ernakulam, Kerala

Dear Sir,
I was supposed to travel from N.Delhi to Kochi today(09.08.12) 4HXAV6. The flight was cancelled. Even though a booking was provided for 10.08.12 PNR: 4HXAV6 I was really betrayed by you. I am expending an additional of Rs. 4000/- for my one more night accommodation at the hotel and loosing one valuable working day sitting idle for your flight for tomorrow. It was informed that no relief/discount can be extended on the fare. This is really ridiculous and unprecedented. Cancellation policies prevail, but you should consider the mental agony faced by a customer bue to your last minute cancellations. They shouls consider extending possible relief/discount on the payment made as a gist of your commitment towards a deprived customer. Sitting idle at an additional cost for not of a reason of mine persuades me to write such a feedback.
Thanks and regards, Raj Carolin