Godrej — complaint not attended

Address:Haryana

We have lodged a complaint with Godrej Customer Care at toll free number [protected] for repair of Fire Resistant Filling Cabinet(Godrej) on 03/09/2012. The complaint number is 322279. The compalint is not attended to by Godrej even after 7 days. When called the status is confirmed as under process. Please assist.

Thanks/ Regds
Small Industries Development Bank of India
Udyog Minar, Vanijya Nikunj, Udyog Vihar Phase V,
Gurgaon 122016, Haryana
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Godrej — complaint not attended properly

refrigerator under guarantee has some problem as some sound is producing .technician attended the complaint detected the fault that a small fan of plastic 2 inches long installed at freezer was cracked thats the reason cooling is not done properly .The fan put out by the technician and asked for RS200 for replacing it but not before monday .The problem of sound is still their and he is not known about its reason .This course of the service is not satisfactory .I have talked several seniors excecutive of the service center but no satisfactory solution to the problem has been delivered .I expect the higher authorities take up this matter seriously and intimate me .To avoid my feelings for worst services being provided by GODREZ COMPANY .MY CONTACT NO [protected] .MR I.D PUROHIT .
Dear shweta manish pandey,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected] / 1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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