[Resolved]  Godrej Edge refrigerator — Cooling problem

Address:Pune, Maharashtra

Sir.
We purchased Godrej Refrigirator on 08/04/2009. It is not cooling properly. I made two complaints with godrej customer care with in 10days of march 10. The latest service call number: 906553 . The service engineer has visited first time he cheked and told me every thing ok . but after 2 days refrigirator not working properly menas it is not switching on. Then i made complaint again, now the same service engineer visited & same checking done, this time he told me defrash button is not woking need to change . I asked him to change ,as of him this is not under warranty so we are not changing with out charge. I told him i given compaing before warranty period but u did say any problem taht time , then how can i pay now.. No answer form his side ( he is not that much experiance to do service).

Please help me to resove this problem.I dont know why the comapnies are taking this type of service agents.


Thanks,
Aravind.M
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Aug 14, 2020
Complaint marked as Resolved 
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    Maharashtra
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