[Resolved] Godrej Modular Kitchen — SERVICE BY THE DEALER NOT ATTENDING TO COMPLAINT

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GOMATHEE18

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I purchased Godrej Modular kitchen, four years back and the product per se is excellent but now due to usage the hinghes of the doors to the cabinates are given way and we are unable to use the same and when the complaint was lodged with the dealer of Godrej modular kitchen from whom this was purchased, M/s.Kusumara Enterprises pvt. ltd. they have informed us that this is a small job and that they cannot deploy their technical person and that we have to wait till they become free and time frame not specified and its already more then 10 days. Do not understand how a company of Godrej stature can do this and appoint such dealers who have no time for customer complaints.

CAn u pls do something on this.

thank you.
GOMATHI
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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abhinavbhargava1974

from Noida, Uttar Pradesh

the complaint done for the modular kitchen and it is not done when the godrej people or authorised person who is selling the godrej modular kitchen to any customer and the dealer had provide life time warranty to customer on company terms and condition then he is liable to attend the customer and not to harass the customer.

and if the company or dealer is not listening or ignoring then both should be sued in consumer forum for this act.now a days company is not taking care of customer who are giving business to them.

thanks & regards
abhinav bhargava
mob-0-[protected]

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