[Resolved]  Goibibo — Fraud Referral Program

Address:

Bangalore, Karnataka

Hi Team,

There is this Referral Policy being run by Goibibo Team since long.
I was also lured by it and considering it a good discount and earning, made a series of my booking @goibibo.

There policy says amount will be transferred to my account once it reaches 2000/-
I have reached that limit a long time ago and when I asked them to initiate the transfer, they confirmed that due to technical issues, it will happen only by early Jan, 2011.

And now its been more than a month and all I'm getting is fake excuse ( Read in Mail-chain).
I would request you to suggest me appropriate way to take an action as this is completely a false propaganda run by them.

In India, these days its becoming easy to be cheated by online e-commerce sites and something seriously needs to be done.

Please find details further:
Customer - Rituraj Singh
Ibibo ID: [protected]@ibibo.com

Attached is mail-chain as well.

[protected][protected][protected][protected][protected]
Hello,

Inspite of my repeated requests you have failed to credit the amount and I can't take your excuses anymore, I am going to wait for 48 hours and if still credit is not done. I will go ahead and lodge a Consumer Case.

So It is advised you accelerate this matter otherwise be ready for excuses.

Thanks,
Rituraj





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From: referralprogram <[protected]@ibibogroup.com> View contact detailsAdd as contact Block sender referralprogram|[protected]@ibibogroup.com
Date: Dec 27, 2010 10:49 AM
To: ritraj278268 <[protected]@ibibo.com> more↓
Size: 5.4K
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Notice: This message does NOT send by ibibo offically. Please observe the truth of the content, such as the message of lottery, and please do NOT tell your ibibo account and password to others, beware of phishing.
You had replied to this message on Fri,1/28/2011 02:52 PM
Goibibo

Hello,

You recently logged a ticket with a subject of Reply:[goibibohelp-8038] Reply:[goibibohelp-7461] Reply:Reply:GOIBIBO REFERRALEARNINGS (Resolved) (Resolved) with us. This e-mail is to advise you of a resolution to that ticket.

The following resolution was added to ticket [referralprogram-8459]:

Dear Guest, Greetings from goibibo! we would like to inform you that we have encountered some unforeseen delay in referral payments .We apologize for the delay and request you to kindly provide us some more time to process your accurate payments. As a goodwill gesture please accept a voucher of INR 300 towards your next booking Thanks for your patience.

Can you please confirm that this resolution addresses your needs so we may close this ticket? If you have any further queries, or if you do not believe this resolution is adequate, please reply to this e-mail and keep the subject intact.

If you wish to view this ticket online, you can visit http://goibibo.com/helpdesk/view/?ticket=referralprogram-8459&email=[protected]@ibibo.com.

Regards,

Goibibo Referral Program
[protected]@ibibogroup.com

[protected][protected][protected][protected]

Hi Team,

As per your mail, credit was expected to happen by 20th and its past that date and credit is still pending.

I don't know what more reasons you have in your box but if you can't address it in spite of regular reminders, then I will surely have to find other ways to get it addressed.

This may be harsh but its frustrating to see such a response from a brand that I trusted, please get it resolved by next 2 days else expect a problem ahead.

Regards,
Rituraj

[protected] Original Message[protected]
From: "travel"<[protected]@ibibogroup.com>;
Date: Dec 16, 2010 05:44 PM
To: "ritraj278268"<[protected]@ibibo.com>;
Subject: [goibibohelp-7461] Reply:Reply:GOIBIBO REFERRAL EARNINGS (Resolved)

Goibibo

Hello,

You recently logged a ticket with a subject of Reply:Reply:GOIBIBO REFERRAL EARNINGS with us. This e-mail is to advise you of a resolution to that ticket.

The following resolution was added to ticket [goibibohelp-7461]:

Dear Guest, Greetings from goibibo! We really apologize for the inconvenience,We normal do the payment for referral after the mid of the month only. So it will be credited to your account till 20th December and we will be informing you as well. Please feel free to contact us for any assistance

Can you please confirm that this resolution addresses your needs so we may close this ticket? If you have any further queries, or if you do not believe this resolution is adequate, please reply to this e-mail and keep the subject intact.

If you wish to view this ticket online, you can visit http://goibibo.com/helpdesk/view/?ticket=goibibohelp-7461&email=[protected]@ibibo.com.

Regards,

Goibibo
[protected]@ibibogroup.com

[protected][protected][protected]