[Resolved] Goibibo — Cancellation of bus tickets | |||
I booked the Bus ticket from goibibo.com. Online booking for date 11/Oct/2013 on 10/Oct/2013 around 9.15pm. Than i realize the ticket was booked for same date 10/oct/2013 instead of 11/oct/2013. I have selected the right date but i don't know how the date has been changed. With in 15mint of booking i have drop a email to goibibo to cancel my ticket. Than i called to there customer care number and after a long wait i got connected to customer care. told to cancel the ticket or reschedule on next day, but they said no it cannot be done. Even if we book train tickets we are eligible for cancel the ticket before 2hrs but in bus we have to cancel before 12hrs or else you will get zero refund. Can't we change there policy. Don't you think so, we human do mistake. Please look into the matter. Thanks and regards, Pradeep Poojari. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
Well, I’m so excited that I have found this post due to the fact I’ve been searching for some info on this topic for almost 5 hours!
Reply
Thank you for another essential article. Where else could anyone get that kind of information in such a complete way of writing?
very bad service...after cancelation of ticket i got 500 deducted from my refund money though in terms and condition it ll charge 25rs per seat as cancelation charge has mentioned...i ll giv 0 point out of 100..prefer to go through train instead of bus.
Goibibo.com — no email received. booking ref.HTL3EAKLNR
I have booked hotel thru goibibo.com and my credit card was debited but i never received email inspite of so many reminders for 15 days. they are fraud and warn to public not to use this site.refund of domestic air ticket
I have attached my ticket herewith.kindly do needful plz cancellation bus ticket
35%
Complaints
5114
Pending
0
Resolved
1766
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018