Goibibo — Inconvenience in rescheduling

Address:

Karnataka

Hi Team,

I am facing immense problem in rescheduling my flight tickets through goibibo.com(from where i booked my flight tickets). The staff is not co-operative and they always have this plea of technical failure after which they ask me to directly call the airlines for rescheduling. Also, i have been trying to call the airline as well the goibibo customare care for 2 days for the same. After 2 days they ask me to book the flight in some other class with higher charges. Whereas i can see the same class available in their site.

Highly disappointing when my request is not taken care of for a span of 2 days and thereafter. Please look into this matter in high consideration.

Thanks and Regards,
Soumya Das