[Resolved] Goibibo — More money charged ny Goibibo during flight booking | |||
I booked tickets from Bengaluru to Kochi & viceversa on 6th May for 3 persons. My booking ID is AMD3JRHGB. Initially Goibibo calculated Rs 24000/- approx. and suddenly the site got hanged, and in 2 minutes it showed the total amount Rs 26778/-. Goibibo charged a total amount of Rs 26778/-. Out of this, Rs 10908/- were towards Indigo flight (COK to BLR). The rest Rs. 15870 were charged towards Jet Airways Flight. This means Rs 5290/- per person, whereas later I found that jetairways website were charging Rs 4211/- per person. They had mistakingly charged Rs 1079/- extra per person, which amounts to Rs 3237/- for three persons. I informed the same to Goibibo through mail. Goibibo replied that they do not quote fares through email since the fares are subject to change due to the dynamic airline inventory. My question is: If Goibibo did not cheat me, why it doesn't send the prices of Jetairways tickets available at the time of booking? I have written again asking about the rates that were present at the jetairways site at the time of booking, but Goibibo is not answering.. Please help!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment