Goibibo — Travel by bus - discrepancy in seats

Address:

Chandigarh, Chandigarh

I had booked 2 tickets for a group of 7 people on 30-Apr-13 with the booking ids: GOBUS7e3b[protected] & GOBUSfe1a[protected] for a journey from Chandigarh to Manali on 15-May-13 through Himachal Holidays Tours. To my extreme disappointment, we were not allowed to occupy the booked seat numbers as per our tickets. Instead, we had to sit right at the back; it was a very uncomfortable journey.

I am a regular customer of Goibibo, this was least expected from your company. At the middle of the night, we had no other option because of our subsequent tour plans and so, had to compromise. It has been a very bad experience for us. Therefore, I want some serious action to be taken against whosoever is responsible for the same and also, I want compensation for the inconvenience caused to us. If this does not happen, then I will definitely defame Goibibo and ask all people known to me, to stay away from Goibibo.com.


- Monojit Mandal
Deputy Supdt.,
N.T.P.C. Ltd.