[Resolved]  Goibibo.com — fraudulently charged extra, cheating

Address:Maharashtra

Sir/ Madam,

I booked three return tickets today from goibibo.com, in good faith/trust, but while I checked back with the airlines immediately afterwards, the rates were much lower at the airlines (AirIndia), including child concession was not passed on to me...the call centre showed its inability to help/refund excess charged! Forget about the gimmicks & so called "discounts" advertised at the site, I was charged much higher than the airlines prices...

a mahapatra
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5114
    Pending
    0
    Resolved
    1765
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information