[Resolved]  Government of India — misbehaviour and unprofessional attitude

Hi,
i have been banking with HDFC bank for almost a decade. During one of my visits to your branch i was literally hounded by your marketing executives in forcing me to get a HDFC bank credit card along with an add on card. i did succumb to the request however in the last five to six years i have made no transaction on the same.
i got a call a few days back while i was out of station that there was a pending payment of Rs 1000/. i conveyed to the executive that since i was not aware, do send me a fascimile copy of the same and i would do the needful.
on 26 Nov 09 at 1053h i received a threatening and an unprofessional call from rajesh, while i was in the midst of treating my family for swine flu.
i told him that it would not be possible to discuss at this moment, but would make sure that the payment due would be dropped in the drop in box at the earliest. he continued with the arrogant behaviour and argumentative conversation, for which i had no time at that moment. he was literally shouting on the line which eventually i had to disconnect
Anyways, i understand as a professional you have a number of methods o[censored]pdating the address along with the e mail id, in case there has been a change of address.
i have never received any intimation of this particular transaction either through e mail or otherwise.
i am making the requisite payment of Rs 1000/ on the basis of the fascimile i received from HDFC, and further request that this credit card be cancelled as i have no intention o[censored]sing it and there after getting abused by your misbehaved executives
Thanking you
Vishal Nigam
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Government of India — compalint against rajesh calling from 0120 41400000

Hi,

I am enclosing a cheque of Rs 1000/ of ICICI bank towards payment as received by a facsimile copy of the duplicate statement on 23 Nov 09, when i returned back from outstation.

I have been banking with HDFC bank for almost a decade. During one of my visits to your branch I was literally hounded by your marketing executives in forcing me to get a HDFC bank credit card along with an add on card. I did succumb to the request however in the last five to six years I have made no transaction on the same.

I got a call a few days back while out of station that there was a pending payment of Rs 1000/. I conveyed to the executive that since I was not aware, do send me a fascimile copy of the same and I would do the needful.

On 26 Nov 09 at 1053h, I received a threatening and an unprofessional call from Rajesh, while I was in the midst of treating my family for swine flu.

I told him that it would not be possible to discuss at this moment, but would make sure that the payment due would be dropped in the drop in box at the earliest. He continued with the arrogant behaviour and argumentative conversation for which I had no time at that moment. He was literally shouting on the line which eventually I had to disconnect.

Anyways, I understand as a professional you have a number of methods o[censored]pdating the address along with the e mail id, in case there has been a change of address. I have never received any intimation of this particular transaction either through e mail or otherwise.

I am making the requisite payment of Rs 1000/ on the basis of the fascimile i received from HDFC, and further request that this credit card be cancelled as I have no intention o[censored]sing it and there after getting abused by your misbehaved executives.

I do hope that the company would put in some effort to train the executive to be more polite and
sensitive and thus evolve culturally.

At the end as we end our relationship, I would like you to believe that I am a conscious citizen and would have paid up the dues well before the due dates.

Wishing HDFC credit cards the very best for the future.

(I have lodged this complaint on line as well as forwarding a copy along with the cheque for your necessary action.)


Thanking you

Vishal Nigam
Now a days how the offices are running especially with technical works like statistics, as those are directly not related to finance. Even those beurocrates at the top post of such catagory without having knowledges to run the deprtment, behave badly with those honest and regular subordinates to show their powers. In such cases the top brass does not know what is the load of a particular work the person is doing. If I refer such case being a subordinate of Great Indian Republic, it is a matter of same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8953
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information