[Resolved]  Green Cab Hyderabad — Green Cabs Service Is A Failure

I second it. Its a waste service. I had problem with these guys two times.
First, I booked the cab at 5pm and the pickup time was 8pm but the driver called me at 9:30pm asking for address.
Second, the cab was booked for pickup at 8:30am but didnt turn up till 8:45am. When we called the service 24606060 they replied saying that there was no booking but the driver called us at 9am after we placed a booking with another cab.

Finally we can say that the management is very poor or they have a very bad system in place.

I too had a very bad time with their services.
I missed my train due to these guys. Had booked the cab 2 days in advance & my booking was at 6.30 am as my train departure was 7.20 am. I had to travel from Madhapur to Secundrabad statiosn.

Called the cabs guys pervious night of my travel and at 5-30 am on the day of my travel. Till 6.30 am didnt got a msg or call got panicked and again the call center. Nobody gave a proper reply. I was left deserted and missed my train as the auto was not able to reach station on time.

By the way, these cheats called me at 6.50 am stating that the cabs will be coming in 25 mins.

What a pity!!

DONT EVER USE THEIR SERVICES.

Rgds/GKS

This is the badest cab service ever i seen in the world. I have traveled to about 15 countries around the world. but this company put me in real bad situation. I had an important meeting on 9th Aug 2009 at Golkdonda Hotel. i booked the cab under the booking number B000524. The cab never arraived on time. I spoke to the call center. they said we are sorry. the car has some mechanical failur. and we dont have any other cab at the moment. maybe after one hour.

See how they put the customer in bad situation without any care.

Finaly Dont ask service from this company .

I would agree with all the comment on Green Cabs. I was to take a cab to the airport. The driver did not call untill upto the last minute - when I had already made alternate arrangements for myself - and then was also very rude. The driver demanded that why didn't I call him up if he hadn't called me. Do I need to remember the driver that it is his responsibility to call up and be on time for my pick-up. I have since stopped using green cabs and don't even refer it to anyone.

Hi, my name is Adil Ali Khan an work for a MNC at
hyderabad. I had booked a Green Cab on 28th december 2009 for a cab from Banjara Hills to Shamshabad Airport for 01 January 2010 at 3.45am (for a flight at 6am in the morning).

I never received the cab, no sms from the company regarding the cab status and the details. I tried getting in touch with the company, but in vain.

With great difficulty i could manage to reach the airport.

After returning back to hyderabad on 03rd Jan 2010, i
contacted green cabs, there one mr . srinivas who claimed to be a supervisor said will look in the matter and call me back, but never received a call till date.

Hi, my name is Adil Ali Khan an work for a MNC at
hyderabad. I had booked a Green Cab on 28th december 2009 for a cab from Banjara Hills to Shamshabad Airport for 01 January 2010 at 3.45am (for a flight at 6am in the morning).

I never received the cab, no sms from the company regarding the cab status and the details. I tried getting in touch with the company, but in vain.

With great difficulty i could manage to reach the airport.

After returning back to hyderabad on 03rd Jan 2010, i
contacted green cabs, there one mr . srinivas who claimed to be a supervisor said will look in the matter and call me back, but never received a call till date.

Hi, my name is Adil Ali Khan an work for a MNC at
hyderabad. I had booked a Green Cab on 28th december 2009 for a cab from Banjara Hills to Shamshabad Airport for 01 January 2010 at 3.45am (for a flight at 6am in the morning).

I never received the cab, no sms from the company regarding the cab status and the details. I tried getting in touch with the company, but in vain.

With great difficulty i could manage to reach the airport.

After returning back to hyderabad on 03rd Jan 2010, i
contacted green cabs, there one mr . srinivas who claimed to be a supervisor said will look in the matter and call me back, but never received a call till date.

I had a similar experience with these people.
10 mins before my pick-up time I called them to check the status of the cab. They told me that the cab will be at my pick-up place in 10 mins.
20 mins later I called them again and they told me that they will not be able to send the cab. The next time you book a Green cab, make alternate arrangements too. If you are lucky the cab will turn up but there good chances are that it will not.

I had a very worst experience with these GREEN CAB people, i booked Green Cab at 11:31 AM on 05-08-10
from shanti nagar to lakadikapool, my Booking number is B000239, and said that my pick up time is at 10:00 PM. And i Again called him at 09:11 PM to remind him, they said that by 09:30 the cab driver will contact me.I have to be at my destination place by 10:30PM. But even at 10:00 PM no one came and that too there was a very heavy rainfall, then atlast i hired an auto with double fare and caught the bus.Then again i Called him but there was no response .

What a worst service, if you pepole are unable to arrange then you had to say it, because of you people alot of time waste for me and i'm carrying gold ornaments to other city . Its better to close your services rather than providing this type of dissatisfying service.

hey im lisa from uk i came in hyd to visit ...i took this green cab ...and i got the cab wid gud condition ...i like the service infact i like the way mr khan talk to me ...whenever i visit hyd i ll take green cab ...this is a gud service

Completely Agree with all complaints...worst ever cab service

I agree. Green Cabs in hyderabad is a waste. I was not presented with the bills even after repeated followups.
I was suprised to see a maruti 800 in worse condition to have arrived for my pickup delaying my travel plans further.
Will never advise anyone for GREEN CABS :(

There are many other cab services & advise to opt for them.

Thanks

Hey lisa who said that GREEN CAB is giving Good Service. Its Running by Stupid fellows and Providing Stupid Services. I came from Banglore to Hyderabad and booked cab on 12th Aug from Kondapur to Kacheguda at 7 PM as my train timings is 9 PM. I have not recieved any call from these people, when i called these stupids informed that cab will reach within 5 mins @ 7.00 PM and they replied same answer even at 7.30 & 7.45 PM too. Finally missed the train because of these stupid fellows.

So freinds requesting all don't prefer these kind of stupid services.

Thanks,
Csreddy

This is a bloody service and should be banned immediately. No one should encourage such rogues who never keep up their promise and fail to send the cabs on time. I had a very bitter experience with these guys. Trust me.


Thanks
Shandar

I absoultely agree with above people comments . Its totaly disgusting with there services . The quality of the people in the call centre are more worse than in general store . They never take serious about the urgency of the clients and vey irritateing thing was if we call back to call centre regards to the know status they disconnect the calls and by not having the courtesy to expalin the reason of no sending on time . i would request all not book the cabs specially when in urgency !!!

Yes I AGREE, GREEN CABS is a worst service, the call center staff misbehaves, they have no manners. I booked the cab continuously for a month, mornings and evenings. First few (9 to 10 )days it was fine. after that, the evening cab was not turning up. I call them up at 4:00p.m. everyday to find out if the cab is coming at 5:30p.m. They confirm that they will send a cab. At 5:00p.m. I get a call that there is some technical problem, vehicle breakdown, driver not coming, GPRS not working, all possible reasons. I cancelled the evening bookings. The problem started with morning bookings. The booking was at 8:45a.m. One fine day, the cab did not come, there was no sms, no call...no information if they are sending the cab or not. I called them at 8:40a.m. to know that they will not be sending any cab. I asked them to cancel even the morning bookings. When I called them today at 7:00am., to book the cab at 9:00a.m., they confirm the booking and later say that since you have cancelled all the bookings we did not take this booking, so rude, it was like taking grudge on me since i hav cancelled the bookings. If thevey had no cab or if they do not want to send cab to this customer (me, since i have cancelled the bookings), they would have told me at 7:00a.m. I would have booked another cab. I got very very irritated.

Caution Ladies...Never board in if you get a call from the following Mobile no -[protected], Driver Name- Ram. Green Cab Service...He is very rude, he misbehaves and Greencab Customer Service will never help. Today we had a very bad day when we went to Airport from home.

I've already placed a complaint against this person in cyderabad police...This is no fake...Please consider this as sensitive information.

The above complaint regarding green cabs may be true but that is not the actual green Cabs that is green Taxi, the correct green cabs contact no. is[protected]/7) customer service number... No issues regarding Green cabs... Happy journey with Green cabs ...