[Resolved] Greendust — Non delivery of product | |
I booked a split ac (Samsung ac split 1.5 ton 2 star as182ctb) for rs. 13523 from greendust. The order was only to be placed on phone number provided on the website. I called on that no. And miss meenu picked up the phone and confirmed my order and told me to immediately make a booking payment at greendust nebsarai outlet. I then went to greendust nebsarai and made to payment of rs. 5000 to mr. Santosh managing the outlet. Mr. Santosh also received a confirmation from greendust that the product will be dispatched the next day from their warehouse in nangloi. Now the situation is that they are telling sir the price of the product has increased and you will get only the exterior unit at that price. If you want the complete package you will have to pay rs. 7000 extra. I was really shocked and told them i already paid and was waiting for the product to be delivered. After continuous conversation they said you can take complete refund from where i made the payment. They really do not give products at prices mentioned. Now they have stopped attending my calls and not responding to it at all. As a consumer i can now only go and collect my money back. Mridul das Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Hi I ordered a blackberry 9630 from GREENDUST.Com. They claim to deliver the product within 5-7 working days. However when I called them to know about delivery date they said on the 7th day that they don't know the exact time when the product would be delivered since it's a third party product moreover they said to make the payment asap to get the delivery within 3 day. I order cash on delivery product. I believe that's the wisest thing I have done till date. Because at least my money is saved. So people please don't ever make online payment as they will take away your happiness. I wanna appeal strict actions to be taken on such site which fool people. And trust me the kind of people they have hired for customer support are so rude. They don't even know proper English but always start a conversation in English and the rudeness and don't care attitude is reflected in there tone specially the ladies out there thinks as if there are doing a favor by giving us the information. Don't know whether any action would be taken on this complaint or not but being a sensible citizen I believe its my duty to beware my fellow country mates of such frauds.
yes i agree my order number 2188433..jan 3rd today is 19th jan ..not responding to mails, or calls, all working there are no idea of customer care.i am complaining with consumer forum today.
I bought a microwave yesterday evening from your franchisee in gurgaon in INR 10, 200 and later i checked on your website the price was listed for only INR 8, 800, so there was a difference of INR 1, 400 which i would consider as a cheat and wrong commitment.
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Defective product
I had procured LG GL318 Model Refrigerator in cash, on the same day when i have plugged in the Power -- i came to know that there was no cooling . Till now i am just facing lots of trouble in getting refund or replaceCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Samsung — Non-delivery of Booked & 100% Paid AC
I booked an AC (Model No. AS18NCA) on 28th April Columbia Sales, Ghaziabad & made full payment of the same. I was told that I will get my AC within 3-4 days.Days passsed & I regularly phoned M/s Columbia Stores peoperieter Mr. Arun Agarwal.
He told me to contact Mr. Debashish/ Mr. Manvendre Pathak.
I have been calling them almost daily but even after a month there is no trace of my AC.
I do not know whethet this is the attitude of Samsung dealers everywhere or I am the unlucky person with this type of service.