[Resolved]  Greendust.com — Delivery failure

Hi,

Its regarding my worst experience withe greendust.com online shopping.

On 11th july, 2012 i saw a great deal for me on greenedust.com (Http://www.greendust.com/laptop-&-note-books-acer-aspire-5742z-laptop-p-10119. Html) which was a acer aspire 5742z laptop in rs. 12500 only (Approx) (They have increased the price now). I liked it and immediately i made a cod (Cash on delivery) order for the same. It was showing product in stock that time. They sent me a confirmation code while ordering and by using that confirmation code i confirmed my cod order. After a few minutes i received a mail with order confirmation (Screenshot attached) and it was written that product will be delivered in 7-10 business days. Next day i got the confirmation call as well form the greendust that sir this call is for the order confirmation and we are shipping your product. A person named sonu from their team was dealing with me.

After 7-9 days when i didn't get any update about the product i called the team and asked about my order status. These people (Sonu) told me sir i will ship it today. Next day again i called they said i will ship it today. Next 2 more days they gave me the same answer. Then i called their operation manager romit about the same, he told give me half an hour sir i will rectify the issue and will callback you in half an hour. I waited whole day but he didn't call. I tried to call him but no sense i was not able to catch him again. By luck i caught him today (23rd july, 2012) on call and what rubbish he is telling me today "sir your product is out of stock and i am canceling your order." what rubbish is this… am i fool so made a deal with these non sense people. I left many deals meanwhile with good prices on other websites just because of these people.

Now i am feeling very bad and frustrated because of greendust. I want to claim my product or compensation against the problem i suffered from greenest in any case. These fools don't have a nice website interface as well, its not showing not even a single order history/status made on their website in my account, i made a compliant about this many times but no solution. I have the order confirmation mail at-least. Please help me to teach these stupids that this is not a good way to do business. Please let me know what can be in my favor in this case.