[Resolved]  Gsrtc — Service Related

Address:Kheda, Gujarat

Dear sir,My complaint is that I booked an E ticket from GSRTC website. My date of journey was[protected]. Starting Point:Kheda. I reserved my ticket for the luxury bus which comes frm Gondal to Kheda at21-30pm and then moves to Surat. My PNR No is:G991930.I reached the Kheda Bus Station at 21-00pm and waited till 23-50pm but the bus didn't come.I had to leave the bus station and arrange for alternate source to travel upto Zadeshwar X which I got only at 7-00am the next day.
(1)The serious point is that there was no controller at the stand after 22-00 pm. Only the watch man Mr Brambhatt was attending us.
(2)Second point is that the above mentioned bus never came to Kheda bus station during the whole night.
So in my case I would like to get the refund into this case in my bank account and the strict actions against the bus staff who where careless on the duty.
Thanks for the co-operation
Viral Desai
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Aug 13, 2020
Complaint marked as Resolved 
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GSRTC VOLVO — Driver didnt stop the bus

I have booked my ticket online for Volvo Baroda to Ahmadabad and i was waiting at the stop. at the same point every single Volvo has make their stop and the one which i have to take that bus didn't stop and the bad words used by the driver so please take action against the driver
Dear sir,

I have complain against gsrtc ticket conductor. I was going to adalaj to Thaltej by gsrtc bus number GJ 18 Y 5556 bus rout Unja to sarkhej. Dated on 16 march 2013. Time 3pm to 4pm.
I had no change of 13 rs so I gave him 100 rs so he told me without change you can not sit in bus and he gave me all rust notes of my money and he was told me if you have no change you have to keep rust notes .
Please take action against his conductor so he never fight with other passenger .
He was talking with big bad words in presence of elder and women's .
Dear sir,

I have complain against gsrtc ticket conductor. I was going to adalaj to Thaltej by gsrtc bus number GJ 18 Y 5556 bus rout Unja to sarkhej. Dated on 16 march 2013. Time 3pm to 4pm.
I had no change of 13 rs so I gave him 100 rs so he told me without change you can not sit in bus and he gave me all rust notes of my money and he was told me if you have no change you have to keep rust notes .
Please take action against his conductor so he never fight with other passenger .
He was talking with big bad words in presence of elder and women's .
Dear Sir,
I got pass from pathikashram gandhinagar, i filled all details in pass form with photograph, i was not given i-card. and it is written in my pass "there is no i-card", however conductor doesn't allow me to travel on my pass and the person who issued pass hasn't given me i card. i paid rs.1584 n for pass n still purchasing ticket. plz make your process trandperent and user friendly.
one more thing what is d logic behing booking ticket online and then having print of it when one can carry msg frm gsrtc in mobile or tablet...
take any of your employee, they are expert in fighting without reason and they have no sense of how to talk or what to speak...

do something if you really want to improve system
Dear Sir,
I am working in Vadodara as a electrical Inspector. I am from PATAN (N.G.). I tried to book online e ticket. During process deduct my amount from account but ticket not booked. This problem informed on GSRTC help no.[protected]. After i went to PATAN bus station (PATAN) on 3:00 PM for ticket booking but all office's door shut down. In one room some employee are seating but room's door is closed at inner side. I talk to him via window for ticket booking but he replies in bad language like today is Sunday so booking is not open and booking officer is not present so not possible and speaks loudly. After that i called GSRTC help no.[protected] and told him first he supported. But after he also not supporting him.
How it possible to booking is not possible on sunday?
If not possible then why buses are running and offices are open.
sir,
I am living in narol and my working place is gandhinagar.I started comming by the bus which comes from narol to gandhinagar sachivalya . I bought the ticket of rs. 23(twenty three) from narol to ch 3 vide ticket no 000015 and sit inside the bus. when the bus started than one person oted that you getup from this sit because this sit is reserved for me because i am travelling by this bus since last years and cunductor also came in his support .
I want to ask ----
1. Is it the the way to insult the passenger.
2.Are you alloting any reserve seats to the passenger travelling on the monthly passes.
3.If you are alloting the reserving seats to the the conductor should show me the authority of reserved seats.
sudhir kumar m-[protected] [protected]@gmail.com
Hi,
I am Bhavesh Umraniya and recently[protected] I traveled by GSRTC by advanced booking facility from GSRTC. On the Site it is showing total 3.30hrs journey only and it took more than 6.00 hrs. Its original time is shown in the inernt is 17.45 at Surendranagar and will reach Baroda at 21.15. But the truth is that bus cam e at Surendranagar Station at 18.50 and I reached baroda midnight 01.30 at Baroda bus station.

How discusting GSRTC, I mean where it is matching the time with Online time table which I have booked. I will never use GRSTC in future and will share with everyone too about my this very bad experience. Its not like that this is first time bus is late, The driver himself and the "may i help desk" both said that this is daily problem reaching late.
Please do something for this, at least from future passenger because I will never travel by GSRTC again. and plese update time in online reservation so please get to know when they will reach at their destination.

Thanks,
Bhavesh Umraniya
[protected]
Respected Sir I have May Problem Of Nadiad division Bus Fagvel to Vadodra. I am Daily Updown Morning 7:00 a.m. and Down time 6:10 P.M. Driver is Miss Behavior to all Passenger Like Right Stop not Stay and Journey time Tap Audio Full Volume On. So Many Passenger Had acting.Many Many time Told u Why r U but He Tell to all Passenger my Bus I m Possible every Thing Who r u Tell Me. u r Not My Boss. ok and U r May Time Tell Me so I action i m Not Comming and bus is Close this Root. So Plz. Help Me.
dear sir,
how mouch complain solved.
ahmedabad to surat volvo driver dont stop to national high.alredy bus empty.driver and conducteor behaivior not good.
Respected Sir,

I am yunus Patel from chancvel Ta- vagra Dist: bharuch gujrat. pin:392140
. Dear sir my request is in our village more than 4 thousand people are living. and bus are coming in our villagI But suddenly buses are not coming in our village. All the buses are passed about five kilometer away from our villlage. So many people from our village and other village are traveling your buses.
. I take this opportunity to put some serious concerns of the village chanchvel. This village is still populated with up to 4000 People out of which nearly 40% are adiwasi's. Unfortunately this village still don't have enough facilities to travel.
But suddenly buses are not coming in our village. All the buses are passed about five kilometer away from our villlage. So many people from our village and other village are traveling your buses.
My request and necessary action taken by your corporation immediately.
Thanking You...
Respected Sir,

I am yunus Patel from chancvel Ta- vagra Dist: bharuch gujrat. pin:392140
. Dear sir my request is in our village chanchvel
. I take this opportunity to put some serious concerns of the village chanchvel. This village is still populated with up to 4000 People out of which nearly 40% are adiwasi's. Unfortunately this village still don't have enough facilities to travel.
But suddenly buses are not coming in our village. All the buses are passed about five kilometer away from our villlage. So many people from our village and other village are traveling your buses.
My request and necessary action taken by your corporation immediately.
Thanking You...
Most of buses running in over. Time...pls.. Change bus and update new engine..
No timimg fix in villages bus or bus go time to erli or late so no gegment dind for thos timimng...

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