[Resolved]  Gsrtc — E-ticket reservation system

Address:Mehsana, Gujarat

Booking e-ticket online reservation is good service provide by GSRTC but some mistack in this online service.
one of that seat no not match saw in online reservation seat layout in website and actual bus seat no. so please correct seat no online lay out ya actual in bus. Both are not match some reservation buses. sometime face problem many passenger when reservation couple seat ya sleeper.

Second is please always update your reservation website because some bus rout not under reservation but saw in reservation list and some time rout close but saw in reservation chart. It is very difficult when we do reserve ticket by online service.

Third is sometime two different passenger have reservation ticket against same seat no same date same bus. so please correct your system.

Please do needful to us and please take action early as possible.

With Regards,

Chetu
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Aug 13, 2020
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GSRTC — ONLINE E-TICKET RESERVATION SYSTEM

Booking e-ticket online reservation is good service provide by GSRTC but some mistack in this online service.
one of that seat no not match saw in online reservation seat layout in website and actual bus seat no. so please correct seat no online lay out ya actual in bus. Both are not match some reservation buses. sometime face problem many passenger when reservation couple seat ya sleeper.

Second is please always update your reservation website because some bus rout not under reservation but saw in reservation list.

Please do needful to us and please take action early as possible.

With Regards,

Chetu
તા 22/04/2012
Journey From:
MANDAL
Journey To:
SURAT
Trip Code:
1800RDNSRTSLP30
Departure Time:
20:00 Hrs.
Class:
SLEEPER
Pickup Point:
MANDAL

Platform No:

Service From:
RADHANPUR
Service To:
SURAT

રાધનપુર-સુરતની બસ ૩ ક્લ્લાક મોડી હતી અને મારિ પાસે રિસર્વેસન હોવા છતા સીટ મલી ન હતી. કન્ડ્ફ્ટરના કહેવા પ્રમાણે કોમ્પ્યુટર સ્ટાફ રજા પર હોવાથી રિસર્વેસન લીસ્ટ મળ્યુ ન હતુ. કન્ડ્ફ્ટરનુ વર્તન ખુબ શિસ્ત વગરનુ, કટાશ્ર અને અપમાન જનક હતુ. તેઓ ઇન્ટરર્નેટ્ રિસર્વેસન સિસ્ટમને ગાળો સહિત દોસ દઇ રહ્યા હતા.

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