[Resolved]  GTPL Broadband Services — Carry Forward o[censored]nused GBs

Address:

Ahmedabad, Gujarat

I have been awarded 2 GB under referral scheme alongwith my normal plan of 4 GB with 4 Months validity. Till expiry of my normal plan, GTPL had not credited my referral 2 GB into my account. I had been compelled to re-activate my plan by taking 1 GB with 1 Month validity by paying Rs. 280.00 just to avail those referral 2 GB into my account. Even by spending so much amount and calling them time and again, willingly GTPL had credited referral 2 GB in the last week of re-activated plan i.e. just before 7-10 days. Now I have approx 2.5 GB to be used in just a week, which is not possible and practicable. Now GTPL told me that they will not allow to carry forward o[censored]nused GBs for next renewal.

I would like to make complaint about the same, wrong practices and false schema from GTPL, non-support from GTPL officials, last responses from GTPL executives, cost of lots of phone calls everyday, precious time spending in follow-ups with the officials, loss of my stock market business for 1 month.

My details are as under -

CA Nishit Shah
Chartered Accountant
Ahmedabad
+[protected]
[protected]@gmail.com