[Resolved]  GTPL — Negligence in customer service

Address:Kheda, Gujarat

Would like to inform u, that there is serious negligence happening from your costumer services, from 3 days been facing internet problem its getting on and off showing 678 error, i called twice to your "so called" customer care number your officer twice sure me to send your technician to solve my problem, But sadly its been 3 days none of step taken from your side, Been using zilog wife, before and previously using idea dongal i was fed up with those connection problems that's why i choose your GTPL, but there is seriously negligence goin on in your customer care services too, because there is no "care " at all. Now its connected after my so long hours try, is this your customer services level??????so i[censored] cant satisfy your customers with good quality services should not boast. you will loose your loyal and punctual customers like this...good bye
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
GTPL customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway / Gujarat Telelink [GTPL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    602
    Pending
    0
    Resolved
    207
    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
    View all Hathway / Gujarat Telelink [GTPL] contact information