[Resolved]  GTPL — cable TV service provider

Address:Anand, Gujarat

Since long GTPL is not providing "ESPN/STAR SPORTS" channel to their viewers/subscribers.
They have "toll free no" for any type of customer complain/supports.
But they are not listening or not giving answer for this channels. They have taken charges well in advance and now when "FIFA" (Football world cup) is going on and they are not providing the same.

There should be action against GTPL for not providing "ESPN/STAR SPORTS" and their advertisement against providing "Toll free customer support no" when they are not in position to give proper reply.
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Aug 13, 2020
Complaint marked as Resolved 
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spot on.even i suffered from that...they had not give proper reply to me...
dear sir... Mare koi complent nathi.. Pan mare tamne e janavu chhe ke mara area ma je cable man chhe teni sathe maru bantu nathi.. Ane bija pase thi hu conection lai saku te area vice hova thi lai sakto nathi.. Pahela mare tyan inlegaly cable conection hato pan have te kadhi nakhel chhe kem ke mari jankari hisabe kadach feauture ma mane koi problem thai sake te mate...
Sir mare conection ni jarurat chhe pan hu pela cable man pase thi lai sakto nathi.. Mare koi direct conection jevi suvidha hoy to janavso please kem ke mare jarur chhe.. Jai hind

Even im facing the same problem. My channel remote is also not performing well "when i increase the volume it change the channel when try to change the channel it increases volume".. Worst service i have ever encounter. Even when i use to call on - [protected] mr. Sidharth (Cable operator, gtpl) he always give fake assurance to visit my place its been 2 month i m shouting for all repair. No one is listening to me. I m trap. Please dont ever never take the setup box of gtpl.
well i am NRI, i visit here vallabh vidyanagar for sometimes, i used to watch ranji trophy matches in USA on willow.tv .i noticed whenever TEST matches Or ODI start, GPTL operator change channel by purpose so you not able to view LIVE CRICKET.


No need to contact them koz they do not answer properly or explain resonabaly. i heard they wants to robs people new way.starting oct. 1st. 2015, they will introduced DIGITAL BOX, first week of september GTPL advertize on tv, to stop by and pick
up the box from Aarti complex, vidyanagar, 388120


now after 12 days, GTPL insist to purchase DIGITAL BOX for 3500 RUPEES, also they mention Live cricket from OCT 2nd between india vs southafrica will not available without DIGITAL BOX.


in order to watch live games you must need to purchase package of Premium or premium plus if you are cricket lovers, cost will be 384 minus Entertainment tax, not only that 266 channel you must purchase koz starcricket channel only available in 400 rupees month, DD SPORTS, STARSPORTS 1/2/3/4. SONY SIX.TENSPORT, TENCRICKET AND DD SPORTS


other packages do not have no option for sports lovers yet price start from rupees 114 / 250 / or you can add single channel for 150 rupees extra, plus premiere package has 67 channel of non gujrati language which you must purchase and pay nearly 5000 rupees per year. i myself gujrati, why i watch tamil, marathi and telugu and keep paying, total rubbish .


with all this, do you think they give you signed Aggriment of refund money if live cricket not show up koz tenchnical issue or vice versa?i never seen TV service so cheap in the world.

due to final satelmant

due my pending salary is not clear month of feb13 & mar13

my plan has been expired

when i called to customer care at 9/9/2014 and complained about connection at that time they told me 'your plan has been expired' and when i brought a new plan your executive say your old plan still working and it expire on 10/10/2014..

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