[Resolved]  Hans Travels — cheating

Travel buses are still using old highway routes just to save few liters of fuel, at the time of booking i was promised that route will be nh4 i.e burhanpur highway. But the bus followed the old route, it also crossed a bridge where heavy vehicals were not allowed. After covering few kilometers the conductor was driving the bus, this is totally insane. when passengers questioned about the route, the driver said no one bothers me.
I request consumer forum to take some serious action against them, these people are risking our life.
MP 09 FA 271