HSBC Credit Card — Harasment post closure.

Dear Sirs,

I used to operate an HSBC credit card bearing number [protected] till the month of Nov 07.
In Nov of 2007,against a total outstanding of Rs 105000/-(one lakh and five thousand only) on my card I had called an HSBC officer to ask him close my card as I was in the process of a transfer from Kolkotta to chennai.For this I had asked if I close the entire amount,what will be the discount on this closure.
The HSBC officer asked me to make a total payment of Rs 90000/-(ninety thousand only) and this will ensure the account will be settled as closed.He also assure me a letter will be sent from HSBC against the cheque realisation as this was the process.
I thus made a payment through an ICICI cheque for Rs 90000/- in Nov 09 & was waiting for the settlement letter.To my surprise in about two weeks I recvd a call from some phone banking officer saying why I wanted to close the card.When I stated the reason & asked him about the settlement letter,he said the amount was 92000/- for final settlement & not Rs 90000/- & asked me to make a payment for Rs 2000/- as final settlement.
Fully believing, I made a cheque payment on ICICI for Rs 2000/- after which there was no phone call,no settlement letter or no any news.In between Dec 07 & July 08 there was no news from any body on this.Then again in July 08,I recvd a statement showing that my outstanding was Rs 19706/- & the bank asked me to make immidaite payment.
On calling the bank & against my naration of what I was told,the officer said there was no closure done on my account & this payment must be done.I told him that the card was destroyed by me & was not in use since November 2007 so why should I pay any more.This harasment kept happening over the months.In Dec 2008 when the phone came from HSBC,I told them I will be going to court to complain this issue for which so phone officer from Delhi called up saying the legal way will take a long time,please pay Rs 5000/- & we will immidiately give the closure to this account.
I guess this time again the bank fooled me and collected Rs 5000/- from me saying in a receipt as Final settlement.
But even to this day the bank is still calling me & harrasing me on this.It is about time I am going for a Complaint with the "consumer forum" as well as the police ainst the FRAUD HSBC BANK.