[Resolved]  Haryana Roadways — Rude behaviour of hr staff bus no hr 68 2010

Dear sir
I am a regular traveller between jaipur and delhi. I have complaint against the bus which start at 5.50 pm from jaipur to chandigarh. The staff of the bus every time refuse to book ticket for gurgoan from jaipur and they stay that there is no stop at gurgoan and only after long argument thay give ticket for gurgoan. On 29.08.09 they crossed all the limits and they misbehaved and were very rude to me.

Yesterday (29.08.2009) evening when i went to the ticket counter the person stationed at the ticket counter refused to issue me the ticket for gurgoan and instead asked me to take a rajasthan roadways bus as he said he cannot issue the tickets for gurgoan. I politely asked him if he was working for haryana roadways or rajasthan roadways on this he asked me to ask the bus conductor or driver. When i approached the bus conductor and the driver they said that there is no stoppage in gurgoan and when i argued that you give me writing so that i can complaint the matter to higher authorities on saying they got annoyed and startting talking roughly with me and they even misbehaved with me and used foul language. On intervention of one the police personel personal stationed the counter clerk issued me the tickets for gurgoan. The bus did not go to iffco chowk in gurgoan where exactly i was to get down but they dropped me in the main highway where then traffic is non stop and it is risky to get down in such a place but i had no choice.

In this connetion my request is to please let us know if there any stop at gurgoan so that i won't trouble the rude and impotite staff of haryana roadways in furture.

The full details of the bus is as below.

Bus reg no :- hr 68 2010
Date :- 29.08.2009
Bus plys between jaipur and chandigarh
Starts from jaipur 5.50 pm
By ticket no are as below
No 554121 rs 100.00
No 162735 to 162741 rs 10.00 (7 tickets of rs 10)

Yours sincerly

Arvind khunnu
Jaipur
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Aug 14, 2020
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Dear sir,

I am full agry that Haryana Roadways Drivers and conductors are not well mannered.I am a regular traveller between Hasanpur (hodal) and Palwal. I have complaint against the Bus which start at 5.10 PM from Hasanpur to Ballawgarh. The staff of the bus every time get delayed in the subject to start the bus and some times they do not issue any tickets and almost deny to stop their buses at bus stop.
Yesterday (29.08.2009) .Almostly we all the passenger get laye due to their erresposible duties. When I approached bus driver they said that there is no stoppage here Almost they got annoyed and startting talking roughly with passengers and they even misbehaved with me and used foul language.

In this connetion my request is to please let us know why they get delayed to carry the bus at his exact time.
Dear sir,

I am full agry that Haryana Roadways Drivers and conductors are not well mannered.I am a regular traveller between Hasanpur (hodal) and Palwal. I have complaint against the Bus which start at 5.10 PM from Hasanpur to Ballawgarh. The staff of the bus every time get delayed in the subject to start the bus and some times they do not issue any tickets and almost deny to stop their buses at bus stop.
Yesterday (29.08.2009) .Almostly we all the passenger get laye due to their erresposible duties. When I approached bus driver they said that there is no stoppage here Almost they got annoyed and startting talking roughly with passengers and they even misbehaved with me and used foul language.

In this connetion my request is to please let us know why they get delayed to carry the bus at his exact time.
sir, in haryana rodways there is no bus from hissar to sonepat or sonepat to hissar, there are number of students who study in sonepat from hissar or in hissar from sonepat, so it is so difficult to manage, my humble request to you please start a bus on this root which covers straight way from hissar to sonepat or viceversa.



Aena Charaya
dear sir
mein 12/09/09 ko 11:30 ke lagbhag fatehabad bus stand per bhattu ki bus ka wait kar raha tha theek time per bus no.HR62-0301 AA GAI OR MEIN BUS MAIN BAITH GAYA MAINE CONDUCTOR KO 20 KA NOTE DIA OR BHATTU KI TICKET MAANGI TO USNE MUJH SE Rs1 MAANGA JO KI MERE PASS NAHIN THA TO USNE MUJHE Rs 9 KI TICKET DE DI OR Rs10 KA NOTE VAPAS KAR DIA THEEK TICKET MANGNE PER USNE MISS BEHAVE KIA SIRF MERE SATH HI NAHIN BALKI BHATTU JAANE WALI SAB PASSANGERS KO USNE 9-9 KI HI TICKET DI OR 10-10 Rs VASOOL KIYE
sir im frm ambala n my college is in kharar distt mohali so hw can i gt the bus pass plz reply
Dear Sir,
I was travelling by Haryana roadways ( Blue line Proud of Haryana Roadways) on 14 octuber 2009 which starts from Jammu ( coming from Katra) for Delhi at 0400 hrs early in the morning. Problem came during way that Bus made hault at Dhaba near Madhopur ( Near Pathankot). Conductor asked all passiger for toilet/bathroom at about 0600 hours inthe morning. When I came from toilet, the bus was moved. My bag was in the bus with too much costly telecom items/spares of my company in which I am serving as Engineer Project. For picking up bus in the way I hired a taxi with a non affordable cost of Rs. 5000/-, about reaching at Jalundhar I caught the bus and saved my company and personal property at my personal loss. Is there any responsibility of conductor/driver to check the passinger before leaving the hault to avoid any loss of the passinger.
If any responsibility become to haryana Roadways management and comlain cell, Please kindly take action on running staff of that bus.
I have only the ticket number of that bus. which is as under.



S/no amount ticket no.
1. 100/- E-8 796187
E-8 796186
2. 50/- K-8 963678
K-8 963679
3. 15/- L-9 051636
4. 10/- X-8 411035
X-8 411034

Total fare cost 335/- from Jammu to Delhi
RUDE BEHAVIOUR OF HR STAFF BUS NO HR 68 2010
Dear Sir
I am a regular traveller between Delhi and Patiala. I have complaint against the Bus which start at 6.30 PM from Delhi Bus stop to Patiala.
The Bus driver On 29.10.2009 they crossed all the limits and they misbehaved and were very rude to me and my husband.

On (29.08.2009) evening when I went to the ticket counter the driver was issuing tickets at the ticket counter and we asked what time bus leaves, he said when all bus becomes full we will leave.
I and my husband politely asked it's goverment bus and has to leave on time. He rudely said, if you want you take another bus, we don't want travellers like you.
When bus started moving he was playing loud songs in bus and all passengers was sleeping and he was playign very loud songs which everyone was feeling unconfortable.
When husband asked to stop the songs, driver said, nobody is having trouble, do you have problem and then some more passengers went and asked driver to stop the music, he switched on all lights and said, I will see how you people sleep and I am driving.
He switched on lights whole night after passengers asking so many times.

In this connetion my request is to please let us know that passenger has to wake up to give compnay to bus driver or bus facilities are for passengers comfort.

The full details of the bus is as below.

BUS REG NO :- HR 37 C1694
DATE :- 29.10.2009
BUS PLYS BETWEEN DELHI AND PATIALA
STARTS FROM JAIPUR 6.30 PM
BY TICKET NO ARE AS BELOW

Yours sincerly

Shika
RUDE BEHAVIOUR OF HR STAFF BUS NO HR 37 C1694

Dear Sir
I am a regular traveller between Delhi and Patiala. I have complaint against the Bus which start at 6.30 PM from Delhi Bus stop to Patiala.
The Bus driver On 29.10.2009 they crossed all the limits and they misbehaved and were very rude to me and my husband.

On (29.10.2009) evening when I went to the ticket counter the driver was issuing tickets at the ticket counter and we asked what time bus leaves, he said when all bus becomes full we will leave.
I and my husband politely asked it's goverment bus and has to leave on time. He rudely said, if you want you take another bus, we don't want travellers like you.
When bus started moving he was playing loud songs in bus and all passengers was sleeping and he was playign very loud songs which everyone was feeling unconfortable.
When husband asked to stop the songs, driver said, nobody is having trouble, do you have problem and then some more passengers went and asked driver to stop the music, he switched on all lights and said, I will see how you people sleep and I am driving.
He switched on lights whole night after passengers asking so many times.

In this connetion my request is to please let us know that passenger has to wake up to give compnay to bus driver or bus facilities are for passengers comfort.

The full details of the bus is as below.

BUS REG NO :- HR 37 C1694
DATE :- 29.10.2009
BUS PLYS BETWEEN DELHI AND PATIALA

Yours sincerly

Shika
RUDE BEHAVIOUR OF HR STAFF BUS NO HR 37 C1694

Dear Sir
I am a regular traveller between Delhi and Patiala. I have complaint against the Bus which start at 6.30 PM from Delhi Bus stop to Patiala.
The Bus driver On 29.10.2009 they crossed all the limits and they misbehaved and were very rude to me and my husband.

On (29.10.2009) evening when I went to the ticket counter the driver was issuing tickets at the ticket counter and we asked what time bus leaves, he said when all bus becomes full we will leave.
I and my husband politely asked it's goverment bus and has to leave on time. He rudely said, if you want you take another bus, we don't want travellers like you.
When bus started moving he was playing loud songs in bus and all passengers was sleeping and he was playign very loud songs which everyone was feeling unconfortable.
When husband asked to stop the songs, driver said, nobody is having trouble, do you have problem and then some more passengers went and asked driver to stop the music, he switched on all lights and said, I will see how you people sleep and I am driving.
He switched on lights whole night after passengers asking so many times.

In this connetion my request is to please let us know that passenger has to wake up to give compnay to bus driver or bus facilities are for passengers comfort.

The full details of the bus is as below.

BUS REG NO :- HR 37 C1694
DATE :- 29.10.2009
BUS PLYS BETWEEN DELHI AND PATIALA

Yours sincerly

Shika
To,
The General Manager,
Haryana Roadways Transport Corporation,
Hisar Depot.
Sub:- Complaint against driver staff

Respected Concern Head,
I pay your attention towards our problem. Myself is Vinod Kumar that belongs to village Jewra.Our common problem is that no one HR bus comes via jewra & there are no fix time of coming the bus. When we request them they treat very badly even abuse. No one other facilities of transportation for travel. In early morning our children had to go walk for village Sarsod for study. So they late. For this there education effect badly. Please take some strict action against driver of this rout. I hope you understand our problem.

Applicant
Vinod Kumar
Village Jewara
hi i'am gingloo

Haryana Roadways — NO SERVICE OF HARYANA ROADWAYS ON DELHI NUH-GURGAON AFTER 5 PM

THERE ARE NO BUS SERVICE ON NUH-GURGAON ROUTE AFTER 5 PM
उपरोक्त विषय के बारे में आपको सूचित करना चाहते हैं की हिसार से सांय 6.30 बजे गाँव
चौधरीवाली जाने वाली बस न. HR-39A-8421 में श्रीबलवान सिंह परिचालक केपद पर नियुक्त हैं जोकि यात्रियों से बिना टिकेट दिए कम किराया वसूल करता है| उसने कई नियमित यात्री गाँव आर्यनगर के बांध रखे हैं जिनसे वो या तो रोजाना RS. 5/- वसूल करता है या कुछ दिनों का इकठा किराया लेता है| इसी प्रकार आगे की सवारियों से भी इसी तरह कम किराया बिना टिकेट दिए लेकर जेब में डाला जाता है| इस रूट की सांयकाल की सभी बसों में कमोपेश यहीं हाल है|
इन सभी बस वालों की आगे से आने वाली बसों के चालकों और रस्ते के लोगों से मिलीभगत होती है जो इन्हें आगे FLYING होने की POSITION में MOBILE पर सुचना दे देते हैं और फिर इन सवारियों को फटाफट टिकेट बाँट दी जाती है| तय से कम किराया वसूल लिए जाने के कारण सवारियां भी इनकी शिकायत नहीं करती व् हर अवस्था में इनहे सहयोग करती हैं| अपने कई सुभ्चिन्तकों, गाँव के और लोगों रिश्तेदारों को ये रोजाना मुफ्त यात्रा की सुविधा प्रदान करते हैं जैसे की हरियाणा रोडवेज की ये बसें इनकी व्यक्तिगत सम्पति हो | इनकी गैर- जिम्मेदाराना गतिविधियों के कारण न केवल राष्ट्र और रोडवेज को करोड़ों की हानि उठानी पड़ती है अपितु भर्ष्टाचार को भी बढावा मिलता है|
FLYING छापामारी से भी ये समस्या हल नहीं होगी क्योंकि अधिकतर अधिकारी इनकी जान पहचान के होते हैं और चेतावनी देकर या थोडा बहूत जुर्माना लगाकर इनको छोड़ दिया जाता है| अधिकतर बार तो इनको FLYING होने की सुचना हिसार H.A.U के पास ही MOBILE से दे दी जाती है| इनकी चेक्किंग के लिए कोई अलग से ही तरीका निकालें ताकि इनको आपकी उपस्थिति का अहसास न होने पाए| |
अतः आपसे विनम्र प्रार्थना है की राष्ट्रहित व् अपने निगम के हितों का ख्याल रखते हुए आप इस विषय में उचित कार्यवाही करें ताकि भविष्य में इस प्रकार का कार्य करते हुए ये कई बार सोचें|
पत्र क्रमांक:-HSR/HRH-COMPLAINT/23/121
सेवा में, दिनांक 23.03.2010

महापर्बंधक
हरियाणा रोडवेज,
हिसार डेपो |
विषय:- यात्रियों से बिना टिकेट दिए कम किराया वसूल करने हेतु बस कंडकटर के खिलाफ शिकायत|
श्री मान जी,
उपरोक्त विषय के बारे में आपको सूचित करना चाहते हैं की हिसार से सांय 6.30 बजे गाँव
चौधरीवाली जाने वाली बस न. HR-39A-8421 में श्रीबलवान सिंह परिचालक केपद पर नियुक्त हैं जोकि यात्रियों से बिना टिकेट दिए कम किराया वसूल करता है| उसने कई नियमित यात्री गाँव आर्यनगर के बांध रखे हैं जिनसे वो या तो रोजाना RS. 5/- वसूल करता है या कुछ दिनों का इकठा किराया लेता है| इसी प्रकार आगे की सवारियों से भी इसी तरह कम किराया बिना टिकेट दिए लेकर जेब में डाला जाता है| इस रूट की सांयकाल की सभी बसों में कमोपेश यहीं हाल है|
इन सभी बस वालों की आगे से आने वाली बसों के चालकों और रस्ते के लोगों से मिलीभगत होती है जो इन्हें आगे FLYING होने की POSITION में MOBILE पर सुचना दे देते हैं और फिर इन सवारियों को फटाफट टिकेट बाँट दी जाती है| तय से कम किराया वसूल लिए जाने के कारण सवारियां भी इनकी शिकायत नहीं करती व् हर अवस्था में इनहे सहयोग करती हैं| अपने कई सुभ्चिन्तकों, गाँव के और लोगों रिश्तेदारों को ये रोजाना मुफ्त यात्रा की सुविधा प्रदान करते हैं जैसे की हरियाणा रोडवेज की ये बसें इनकी व्यक्तिगत सम्पति हो | इनकी गैर- जिम्मेदाराना गतिविधियों के कारण न केवल राष्ट्र और रोडवेज को करोड़ों की हानि उठानी पड़ती है अपितु भर्ष्टाचार को भी बढावा मिलता है|
FLYING छापामारी से भी ये समस्या हल नहीं होगी क्योंकि अधिकतर अधिकारी इनकी जान पहचान के होते हैं और चेतावनी देकर या थोडा बहूत जुर्माना लगाकर इनको छोड़ दिया जाता है| अधिकतर बार तो इनको FLYING होने की सुचना हिसार H.A.U के पास ही MOBILE से दे दी जाती है| इनकी चेक्किंग के लिए कोई अलग से ही तरीका निकालें ताकि इनको आपकी उपस्थिति का अहसास न होने पाए| |
अतः आपसे विनम्र प्रार्थना है की राष्ट्रहित व् अपने निगम के हितों का ख्याल रखते हुए आप इस विषय में उचित कार्यवाही करें ताकि भविष्य में इस प्रकार का कार्य करते हुए ये कई बार सोचें|
धन्यवाद |
निवेदक

राकेश कुमार (हिंदवान) जितेंदर कुमार(रावलवासकलां )
पवन कुमार (आर्यनगर) राजेश कुमार( बानडाहेडी)
दिनेश कुमार( बानडाहेडी) राजन सिंह (रावलवास)
सूरत सिंह(रावलवास) धरमेंदर (धर्मशाला)
हमारे पिछले निम्न लैटर 23.03.10 के विषय में अभी तक कोई कार्यवाही नहीं की गयी है जबकि सामान लैटर की एक प्रति तात्कालिक trafic manager को भी दी गयी थी| बालसमंद, भादरा, चौधरीवाली, डोभी, गोरच्छी, सभी बसों के परिचालको का ये ही हाल है| इस विषय में तत्काल कठोर क़दमों की जरूरत है| विभाग क्यों सोया है पत्ता नहीं| परिवहन मंत्री ध्यान दे जी |

पत्र क्रमांक:-HSR/HRH-COMPLAINT/23/121

सेवा में, दिनांक 23.03.2010



महापर्बंधक

हरियाणा रोडवेज,

हिसार डेपो |



विषय:- यात्रियों से बिना टिकेट दिए कम किराया वसूल करने हेतु बस कंडकटर के खिलाफ शिकायत|



श्री मान जी,

उपरोक्त विषय के बारे में आपको सूचित करना चाहते हैं की हिसार से सांय 6.30 बजे गाँव

चौधरीवाली जाने वाली बस न. HR-39A-8421 में श्रीबलवान सिंह परिचालक केपद पर नियुक्त हैं जोकि यात्रियों से बिना टिकेट दिए कम किराया वसूल करता है| उसने कई नियमित यात्री गाँव आर्यनगर के बांध रखे हैं जिनसे वो या तो रोजाना RS. 5/- वसूल करता है या कुछ दिनों का इकठा किराया लेता है| इसी प्रकार आगे की सवारियों से भी इसी तरह कम किराया बिना टिकेट दिए लेकर जेब में डाला जाता है| इस रूट की सांयकाल की सभी बसों में कमोपेश यहीं हाल है|

इन सभी बस वालों की आगे से आने वाली बसों के चालकों और रस्ते के लोगों से मिलीभगत होती है जो इन्हें आगे FLYING होने की POSITION में MOBILE पर सुचना दे देते हैं और फिर इन सवारियों को फटाफट टिकेट बाँट दी जाती है| तय से कम किराया वसूल लिए जाने के कारण सवारियां भी इनकी शिकायत नहीं करती व् हर अवस्था में इनहे सहयोग करती हैं| अपने कई सुभ्चिन्तकों, गाँव के और लोगों रिश्तेदारों को ये रोजाना मुफ्त यात्रा की सुविधा प्रदान करते हैं जैसे की हरियाणा रोडवेज की ये बसें इनकी व्यक्तिगत सम्पति हो | इनकी गैर- जिम्मेदाराना गतिविधियों के कारण न केवल राष्ट्र और रोडवेज को करोड़ों की हानि उठानी पड़ती है अपितु भर्ष्टाचार को भी बढावा मिलता है|

FLYING छापामारी से भी ये समस्या हल नहीं होगी क्योंकि अधिकतर अधिकारी इनकी जान पहचान के होते हैं और चेतावनी देकर या थोडा बहूत जुर्माना लगाकर इनको छोड़ दिया जाता है| अधिकतर बार तो इनको FLYING होने की सुचना हिसार H.A.U के पास ही MOBILE से दे दी जाती है| इनकी चेक्किंग के लिए कोई अलग से ही तरीका निकालें ताकि इनको आपकी उपस्थिति का अहसास न होने पाए| | अतः आपसे विनम्र प्रार्थना है की राष्ट्रहित व् अपने निगम के हितों का ख्याल रखते हुए आप इस विषय में उचित कार्यवाही करें ताकि भविष्य में इस प्रकार का कार्य करते हुए ये कई बार सोचें| इस पत्र के ठीक 15 दिनों के बाद मैं आपसे सुचना के अधिकार नियम के तहत जानकारी चाहूँगा की आपने मेरी इस शिकायत पर क्या कार्यवाही की है|

धन्यवाद |

निवेदक

राकेश कुमार (हिंदवान)

जितेंदर कुमार(रावलवासकलां )

पवन कुमार (आर्यनगर) राजेश कुमार( बानडाहेडी)

दिनेश कुमार( बानडाहेडी) राजन सिंह (रावलवास)

सूरत सिंह(रावलवास) धरमेंदर (धर्मशाला)

COPY TO :- COPY TO MEDIA (JAGRAN, BHASKAR).

ATTACHED MAIL SENT TO TRANSPORT MINISTER OF HARYANA.

COPY TO D.C. HISAR.
requested to update us how we can know that what happened with the complaint submitted at consumer complaint. i think no positive effects came so far and it became use less now to give comments here. please update the style and procedure?

regards,

rakesh jindal
hisar
i agree with htis complaint, this happened many time wth me too...
I TOTALLY AGRRE
ALSO DRIVERS DOES NOT STOP BUSES AT GHASERA REWASAN, KANWARSIKA BUS STOPS EVEN IF THEY COME.

Haryana Roadways — Driver using abusive language against us

Driver is using abuse language and not stopping the bus at proper stand . no one is listening urs problem . so kindly take some immediate action this problem
Name of Driver : Mr. Hooda
Name of Conductor : Mr. Ganesh
Route of Bus : Gurgaon to Mathur in morning.....
my contact no. is [protected]
Driver is using abuse language and not stopping the bus at proper stand, no one is listening our problem. So kindly take some immediate action into this matter and request you to please write stoppage list in ticket or door of the bus.

Bus No. HR 38R 0366

Route of Bus: Palwal to ISBT in morning at 6:45 A.M

my contact no. is [protected]

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