[Resolved]  Hathway — Set Top Box not working. No response from HATHWAY

hi
my name is zameer
my Complaint is not network 2 channels code num is (9) and (808)


thanking you
zameer.ahmed
[protected]

i am already a coustemer of Hathway set top box i want new remote plz it's urgent from where can i get it

Hathway — Worst Response from Hathway

Hi,

Please be very careful with Hathway executives. I've paid amount Rs.1000/- for hathway when the hathway executive told me that as per their process, customer have to pay the amount first and the connection will be given by the evening. No response from hathway for 2 days. After repetetive calls to executive, i got response that due to some problem, they are not able to give me the connection.

they asked me to go to head office and submit my receipt and then i get my money back ( why should i go to their head office to get my money back??????? it was really irritating)... After having repetetive arguments with their staff for returning my money, i dont see any outcome. So, i had to visit the headoffice and submitted my receipt. It was 2 months back. Till now, I did not get my money back.. I really got irritated and frustrated about this process by hathway.

I suggest - dont go for hathway connection.

Damn bad responce from the customer care people my box has stopped working and da customer executive is not at all responcing for it...

We are the users of Hathway cable since almost from the starting in Secunderabad, Andhrapradesh. Recently we are facing many problems like...every other day there is some sorta technical glitch...and worst part is the customer support people donot take calls or give lame excuses without solving the problem.
But for monthly payment they come on time to collect.

I hope you will take care of my this mail and help us and reply us. Your early action in this regard is highly appreciated as if this keeps continuing we are planning to get it removed.

JayaYuvaraj
Flatno.102, Venkatadiri Residency
Teachers Colony
EastMarredpally
Secunderabad
500026
contactno.[protected]/[protected]

Hathway — Digital Cable

We purchased a one-year subscription of Hathway digital cable.

Since the last 3 months, their set-top box has conked off. Repeated complaints have not brought any results.

The employees of the company are rude and discourteous- they make the government employees look better.

Would strongly urge everyone to never touch any products of this company.

Name of the company person we are interacting with- Ashish, Sunder Nagar Malad office

Hathway Internet Account No. 448462 — temporary discoonection

Dear Sir,

My hathway internet account no. is 448462. I request you to disconnect the service temporarily with effect from 01.10.2009 ,until further instructions from me, as I will be out of station for some time. I have paid entire dues upto 30.09.2009 vide your receipt reference no. [protected] dated 16.09.2009. Awaiting for your acknowledgement of this complaint.

Thanking you,

S.LAXMAN KUMAR

Hathway — Didn't get back deposit amount

Hi
As per customer care exe. suggetion i have surrender my modem in chennai 2 months back since Hathway stopped their service at Chennai and they told me you will get cheque in 15 days.But still i am waiting for that , Please let me know what needs to be done...

Thanks
Vijay kumar
Cust ID-455644

Hathway — NoStock and sucked software

Hathway is a bull company,its cable service is and no settop box to buy ,allways no stock as if they are giving freely whats there problem to manufacture,in ramurthynagar and hsr layout (Bangalore) they are selling for Rs.2500 and seconds for Rs.1500.PLease help us

Hathway — Non-Connectivity

my user name is bikerboyz5219 , i am using LAN connection of HATHWAY..
From last 2 days i am not able to get any ping (non-connectivity),ie no packets receiving..on my ip (192.168.26.9),
And i personally feels the service of your call center is very bad coz whenever i try to call..no one picks up the call..so i am not able to contact anyone to inform or complaint about it......
so m really disaapointed..
i am a student and i really need the internet connection 24x7..so that my works go on smoothly but from past few days i am facing ping problems so as my work....

so pls kindly take some action about it..................

My customer code No is 352217 I have paid the amount of Rs1130/- on[protected] for the activation for three months and it will be over on[protected].But due to some reasons I an shifting my place from new nallakunta to Ramanthapur so kindly disconect the net from saturday and pay the balance amount back to me.

hatway stb is worst go for dth bad service from hathway in mumbai

Hathway sucks
bad service in mumbai The Hathway Set Top Box has not been working for almost 2 months
Its one of the worst service provider on earth.

set of box — no any one channel

hi......................

my set of box does not given any one chanel so plz give me all chanel

from last 2 weeks there is no espn n starsports channel, vll this b solved r not, n today there is arsenal v chelsae football game which is very important game, n after paying 250 rs per month v ll not b able to see the game of the season, wat is this yar,

sir, i purchase hathway box 6 months back, but now box is not working properly, It is more than 1 week and they are not starting it
please give me that solution .

My Hathway set top box is given for checking from past 1 month still I have not got my set top box.The worst Service ever seen on earth.HATHWAY SUCKS!HATHWAY HUGS!

Hathway — Charged for not downloaded data

Dear Sir

My name is Ankit Kapasi. I had taken a Hathway connection with a plan from which I was allowed to download data on net between 11:00PM and 9:00 AM. I was using this until some bills came to me in a value and charges for downloaded data. I checked with customer care and they said they will check and get back to me and they never did. I also wrote them several mails for this issue and by the time they get back to me there were already 1 or 2 bills in my in box.

I tried to contact them again and they said it was mistake from their end and someone else bill was charged to me. But then they never agreed on this.
After some other mails and tries they said they will get back to me and till now they've not solved this problem and every time i used to call them everyone had a different idea or opinion or answer completely different from the last one.
I had communicated to someone who sent me an excel sheet with my downloaded date size which did not have time of data downloaded. I requested them to share that with me so I can have clear picture but they clearly refused.

Currently they are after the payment which they do when ever they feel like once in a month or so.

Pls advise how do i solve this or where should I file an official complain or lodge a case against Hathway reg this fraud and miscommunication and totally worst customer service.

I can provide relevant data on request.

Would really appreciate your interference in this matter.

Thanks

Ankit Kapasi
Mob [protected]

I have taken a product i.e., Set Up Box which is not working correctly. when i went to the service center, the people over their are behaving irresponsible.

This is the most worst service provider. we (the customers) dont know, why this company is yet selling their product inspite of maximum no. of customer dissatisfaction towards their product. No one takes responsibility, when any customer goes to the service center. The people over their are behaving irresponsible, then why the hell company is providing the products to fraud the people.

If possible company should take some action or just stop releasing the products into the market.