Hathway Cable's DTH Services — Abysmal quality of services

Hi,

As a subscriber to Hathway Cable's DTH services in Bangalore for several years, I purchased a set top box on the assurance that the quality of telecast received by me will be much superior to those who do not have a set top box.

Since the past few months, the quality of telecast has been so low that I do not get any telecast on most channels. The few that are displayed are mostly jarring. Innumerable complaints to the local agent who collects my monthly subscription charges with utmost eagerness have failed to evoke any corrective action. My neighbours too have been facing similar problems.

The customer service number that is offered to subscribers for contacting in case of need appears to have been disconnected too.

Is there any way out of this mess?

Aravindan