[Resolved] Hathway — Internet Service | |||
I have a prepaid connection with hathway internet my customer no. 972396 my internet went offline on the 12th october 2013 early evening. I had placed a complaint on the 12th octoberm2013 and was informed issue will be solved. I received a call on the 13th october 2013 morning around 9am informing me about the technician who would attend the issue by 5pm. I waited till 6pm and did not turn up. I called the customer care by 6:05pm and informed me that sorry the technicians will attend tomorrow. I have faced extremly frequent disconnection and eveytime I have to call them and have it fixed but its gets disconnected again and again. Due to which i am facing hige losses as i work for international clients. The last customer care personnel I spoke to was not polite at all.! And I have a pre paid connection.. which means I have already paid for the quality services they are supposed to give me. And they have failed in giving me quality services. Was this information helpful? | |||
Dec 21, 2018 Complaint marked as Resolved | |||
3 Comments | |||
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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internet not working till to date already complaining for these today also but
No one given responcece not technician as well as hathway agent please solve these