Hathway — improper communication

Address:

Mumbai Suburban, Maharashtra

Hello.
I am a billing customer of HATHWAY Internet service providers with A/C no. 536411.

Company provide us with the phone nos mentioned above which are unable to make us reach to their customer care executives.
these phones are answered by computer recording machines which make us wait for 10 minutes and the phone gets disconnected.
i am facing this similar problem since 2-3 months.
Kindly help.

Another complaint is
i received a bill in 1st week of February in which it the last date of payment of bill is 13th of February.
whereas the bill received is for the period of 1st February till 29th February 2012.

Kindly help.