[Resolved]  Hathway.com TV Cable + Setup Box — Wrong promises

Address:

South Delhi, Delhi

I am one of the customer of hathway tv cable. i am using hathway tv cable from last 2 year.
before 3 month hathway cable agents offered us setup box and they told me like if we will use hathway setup box then they will charge one time fee and after that they wont charge anything for next 6 month cable + setup box services.
but now after 3 month.. our local hathway agents came and ask for last 3 month cable bill immediately.

me : why will i give u any cable charge till next more 3 month.
agent : you have to give also last 3 month cable charge.
me: why did u make fake promises to us.
agent: no i didnt??
me: if you didnt promised then all customer are fool who believed in ur words and have taken setup box that time.
agent: i dont knw anything. you should have to pay last 3 month bills.
me: ok fine. i dont have any problem to give u charges. but tell me where were you from last 3 months. because your routine like you came every time at the enf of month and take cable charges? now where were you from last 3 month.
agent : silent :(
me : see Mr. i wont pay you anything till i will confirm everything from headoffice.
agent: silend.. and after few minutes... where will you contact?
me : i will contact to hathway headoffice.
agent : i dont knw anything. you should have to pay last 3 month bill.
me : ok fine give me few time. once i will confirm everything i wil call u n pay you everything.
thanks