[Resolved]  Havells Ceiling Fan — After installation fan did not work

Address:Maharashtra

I purchased 6nos of Havell's Polstar E-lite 28W Set from M/S Vaishanavi Electricals, Aditya Apt,Chandak Circle, Nashik-2 on 0th Oct2010. On 9th Oct.10 I got it installed from experienced electrician. One fan could not start, so I called Mr. Subhash Rathod ( Cell # [protected]) of Shreyas Electricals ( Authorised Service Center for Havells fan) on advise of M/S Vaishnavi Electricals. After lot of follow up he came on 11th oct.evening & collected the fan to check & rectify the problem. He told me that he will installed the rectified or fresh piece after 2/3 days. But as on date i.e 16th Oct. he is trying to avoid and after rigorous follow up,yesterday told me to collect the fan from his works.

Is this a service? Is this a crime I made by purchasing Havell's fan?
After this, I will not commit a mistake to buy any of the Havell's product.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Havells India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1216
    Pending
    0
    Resolved
    603
    Havells India Phone
    +91 17 2423 2401 [Chandigarh]
    +91 28 1248 1112 [Rajkot]
    +91 14 1391 4645 [Jaipur]
    Havells India Address
    QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
    View all Havells India contact information