[Resolved] Havells - Fusion 2 Fan

[Resolved] Havells - Fusion 2 Fan — Noise in Fan

P Prashant Kumar Mittal from Kota, Rajasthan

I am Prashant Mittal residing in Jaipur, purchased Two Fusion-2 fans from Havells authroised dealer in April, 2009. Just after using these fans for a week noise has started, which has been reported to Havells Customer Service Centre. They sent their mechanic who verified the complaint and did some tit-bit to resolve the issue. But this cycle is being repeated almost every month their after. Every time I make a complaint, Havells sends person to first verify the problem after 3-4 days, then again after 3-4 days some mechanic turns up and do some tit-bit and reduces the noise. It works fine for 5-6 days and noise again starts and so on, , , , , I have requested Havells to replace the fans and I am even ready to accept the Fans with lesser amount but they are not giving ear to it. I guess every time one makes a visit in city like Jaipur it is going to cost at least 50/-, and upto now more than 10 visits have been performed by them, and they are unable to provide the remedy, they have tried 1. Replacement of baldes 2. Re-fixing of ring attached to motor part 3. Screw tighting of blades. But any of these worked ... Prashant Mittal Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

KRISHAN BAJAJ

from Anand, Gujarat

HAVELLS FANS — FANS ARE NOISY

I HAVE PURCHASED 10 NOS OF HAVELLS 48'' FANS 2 YEARS BACK AND ALL ARE VERY NOISY. I'M NOT SATISFIED.

skchanda

from Mumbai, Maharashtra

I have, purchased Six pieces of fans ES-50(48") from Havells authroised dealer Vasdev Elecrticals in Bhopal on 28th Oct. 2010. Just after using these fans for a 5 Months noise has started .So now I am searching the service center at Bhopal Uptill now I am unable to find out In this regarding plz.help me.

Thanks with regards

S.K.Chanda

ashutosh agarwal 1971

from Dera Gopipur, Himachal Pradesh

I do agree with you mr.Prashant.I purchased 14 no. Hawells ceiling fans for my newly built nursing home, out of which 5 fans were jammed, no movement.I reported it to dealer who assured it will be repaired.The funny thing was that the dealer was based at Kanpur city and will give a visit after 2-3 days.But for me it was much annoying to call electrician daily so I returned back all the 14 fans after very hot arguements between me and dealer, when I threatened him to look in the consumer cuort.Not only I, same time my brother-in-law experienced the same with Hawells fans.Every time you visit an electric shop and ask for a ceiling fan he will suggest Hawells only you know why it is so, these companies are offering foreign trips to dealer against the sale, anyway, now I am enjoying with Crompton Greaves fans only hassell free or better to say hawells free.

skchanda

from Mumbai, Maharashtra

Sir,
Again I am reminding that Ihave made a complaint to Bhopal service centre of Havell's ceiling Fan and they had assured and they have given a complaint no. is 1654/4-6-11
But uptill now I am Waiting for their sevices. Plz.help me in this regards

Yours,
S.K.Chanda

mbghattamaneni

from Hyderabad, Andhra Pradesh

I also has similar kind of problem, HAVELLS producing low quality products and making people fools by saying replacement warranty. The mechanics in service cell are road side people, they dont even know how a fan rotates. We are all in this world spending money based on advertisements they are giving and making ourselves fools.

I have raised two calls but no response, telling everyday a new story. This is the kind of service they provide..

BE AWARE DONT PURCHASE HAVELLS.. go for usha or crompton much better than HAVELLS