HCL CDC - a farce
I want to draw attention of all IT aspirants to the self styled IT Networking expert trainers - the HCL CDC.
We r at loss after joining RHCE course in an HCL CDC (Indiranagar, Bangalore branch). The counselor initially provided wrong info that the faculty is RHCE certified. The faculty there has done only RHCT on RHEL-4 version. He is not able to finish the course properly and can't clear our doubts. Whenever we draw his attention to finish the RHCE books provided from RedHat official curriculum, he says he can't go by the book and that the practical labs described in the book can't be performed in the computer lab.
We approached the center manager for batch transfer to other HCL CDC branch, but he bluntly refused saying there is no such provision. Whereas the other HCL CDC branch claims there is such a provision if the institute gives batch transfer letter. We r left in nowhere after paying such hefty course fee and spending two months in HCL CDC for nothing.
The other HCL CDC official asks us to approach consumer forum for assistance and says we should not have joined that center in first place since that was a franchisee.
But that is not our fault, how can we distinguish whether the HCL center we are visiting is a HO or Regional center or a franchisee. We joined because of the brand name 'HCL'. They all hang the same big banner on their HCL CDC centers.
All these IT training centers want to make money by trapping students in the name of big IT companies. They do not care for "quality", which they put emphasis on during some press meet at inaugural functions. So, this is the true picture of the so called excellent service provided by HCL CDC.
I tried calling the HCL CDC Noida branch Phone on - 0120-2425453/4, the receptionist Anku Chauhan did not connect me to the concerned person and said to just mail my concern to Regional Manager at firstname.lastname@example.org. He kept my phone on hold several times even after knowing its a long distance call.
There is no proper governing body at HCL-CDC which can look into students complaints & resolve their issues. They are all concerned with making quick bucks thru whatever channel possible.
Here's hoping that the higher ups in HCL Infosystems open their eyes asap, so that HCL CDCs do not bring a bad name to this global brand name and paint their name in poor picture.
So here we are, left with no choice but to approach consumer forum, write mails to the concerned persons in HCL rank ( which I am sure will have no effect and will fall in deaf ears), Education Minister, the Global HCL Head and other majors in IT sector (where ever it rings a bell) :( and still hoping for the best.
Plz avoid these corrupt IT training centers and spread message about this incident.