[Resolved]  HCL Desktop — Status of Complaint

Dear Sir,
This is Shubhendra from Krishna Girls Engineering college, Mandhana, Kanpur (U.P). Our institute purchased 120 desktop from your company in May-June 2009.

I logged complaint for three systems on 05/11/09. Two were have motherboard problem and one was have problem of SMPS. Your engineer came and carried out two motheboard and one SMPS on 11/11/09.

Now today is 30/12/09 and there is not exact answer from our side that how long it will take. I communicate with your customer care at [protected] on 16/12/09 and 29/12/09 but they are not able to give that date on which my systems will be ready for my use.

Kindly take necessary action as soon as possible.

Thank You.


Shubhendra Singh
System Admin.
[protected]