[Resolved]  HCL Infosystems Ltd — Free Promotional Gifts on Leaptop

From
Pradeep Gupta
Flat No 523, Pocket C-8, Sector 8, Rohini
Delhi-110085
Ph [protected]
Dt 26.08.2009

To

The General Manager
HCL Support Centre
Noida

Re: Purchase of Leaptop on 09/08/2009

I have purchased Laptop (Product Code No AXOU3912, Machine S No 4094AX366976)
from Advance Computer Shoppe, Pitampura on 09/08/2009 vide their Bill No PITM/09-10/1889.

At the time of purchase, I was assured by the Dealer that I would be provided following extra benefits without any charge:

a)Two Year Extended Comprehensive Warranty

b) Two Speakers

c)Reebok Shirt

They had confirmed that I would receive email from you by 10/08/09 confirming the above. However, I have not received any communication till date. On being contacted to Dealer, he has told that Extended Warranty is not applicable on my Model and I would be entitled to Speakers & Reebok Shirt. This is misguidance on your part to cheat customers. Despite my earlier emails, I have no received any reply .


You cannot take customers on a ride due to false and fraudy offers to befool the public. I have written committment from the Dealer stating that I would be entitled to these gifts and he has already registered the Product for the above gifts. You can confirm the same from Mr Davinder/ Mr Ramesh of Advance Cpmputer Shoppe, Ph No [protected]

I am sorry to receive email dt 25.08.09 from [protected]@hcl.in which reads as under:
To avail all 3 offers, you had to register with promotion code “ WRE080901” which your dealer should have provided you during purchase of HCL PC. If the machine is registered without code, we will be unable to help as the registration, once done, can’t be edited.
This is not my mistake. Despite my various calls, your Dealer is not giving any responsible reply.

Please confirm me in writing the date by which you would send the gifts, otherwise I would grag both you and Dealer in Consumer Court and write to various Greivance Cells.


(Pradeep Gupta)
[protected]

Ccto
Mr Davinder/Mr Ramesh
Advance Computer Shoppe
Pitampura
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i have purchased a hcl laptop model no.AXOP 4106 serial no. 8094AX038517 on 19 aug 2009 . there are two free gifts a rbk t-shirt & altac lansing speakers. but i have not received these two gifts not yet. please send my free gifts as soon as possible. otherwise i will take the help of consumer court.



deepak kumar s/o sh. rajender singh
vpo-indri, near shiv mandir, opposite munshi pandit house
tehsil-nuh
distt-mewat
state-haryana
I HAVE BOUGHT MY HCL LEAPTOP MODEL NO-AX0P4109 SERIAL NO-9094AX112694 ON15OCT 09. THERE ARE TWO GIFTS ONE REEABOK JACKET AND 1 REABOK WRIST WATCH WHICH I HAVE NOT RECIEVED YET. PLEASE SEND MY GIFTS AS SOON AS POSSIBLE OR I WILL TAKE HELP OF CONSUMER COURT.MY CONTACT NO-[protected], [protected]
I HAVE BOUGHT MY HCL LEAPTOP Serial Number: C084AX223123 on 27 Dec 2009. THERE ARE TWO GIFTS ONE REEABOK JACKET AND 1 NOKIA MOBILE WHICH I HAVE NOT RECIEVED YET. PLEASE SEND MY GIFTS AS SOON AS POSSIBLE OR PLEASE INFORM ABOUT DESP OF GIFT ITEMS. MY CONTACT NO-[protected]
I HAVE BOUGHT MY HCL LEAPTOP Serial Number: 9094AX096905 on 19 Dec 2009. THERE ARE TWO GIFTS ONE REEABOK JACKET AND 1 NOKIA MOBILE WHICH I HAVE NOT RECIEVED YET. PLEASE SEND MY GIFTS AS SOON AS POSSIBLE OR PLEASE INFORM ABOUT DESP OF GIFT ITEMS. MY CONTACT NO-[protected].
I HAVE BOUGHT MY HCL LEAPTOP Serial Number: AO94AX128867 on 09 Dec 2009. THERE ARE TWO GIFTS ONE REEABOK TRACK SUIT AND 1 NOKIA MOBILE WHICH I HAVE NOT RECIEVED YET. PLEASE SEND MY GIFTS AS SOON AS POSSIBLE OR PLEASE INFORM ABOUT DESP OF GIFT ITEMS. MY CONTACT NO- [protected]
i have bought my laptop from ur district centre, janak puri showroom. my laptop's serial no. is 1094AX248244 and product code is AX0K3913A. i was told that i would get windows 7 cd within 4 weeks after its release. later on i was told that i will have to register my product first. but my product is already registered.
please tell me when i will receive the windows 7 cd.
also when i visit your site for gifts, it says i have not updated promotion code..
please inform me as soon as possible about this query.i had earlier sent an email to [protected]@hcl.in also but got no reply.
my contact no. is [protected]
9094ax115977 this my machine no.
plz send my cell phone n tracksuit from my address.
Free Promotional Gifts on Leaptop
From
Anil Gusain
D-155, NEHRU COLONY,
DHARAMPUR, DEHRADUN,
UTTRAKHAND-248001
Ph [protected]
Dt 04MARCH2010

To

The General Manager
HCL Support Centre
Noida

Re: Purchase of Leaptop on 09-Oct-2009

I have purchased Laptop (Product Code No p41pdc, Machine S No 9094AX100925)
fromcomputer zone, 50/51, 2nd Floor, Goldy, Complex, Chakarata road, Dehradun, on 09/10/2009..

At the time of purchase, I was assured by the Dealer that I would be provided following extra benefits without any charge:

a)ONE Year Extended Comprehensive Warranty



b)Reebok Shirt and Reebok watch

They had confirmed that I would receive email from you within 2months confirming the above. However, I have not received any communication till date. On being contacted to Dealer, he has told that I not would be entitled to Reebok Shir and watcht. This is misguidance on your part to cheat customers., I have no received any reply .


You cannot take customers on a ride due to false and fraudy offers to befool the public. I have written committment from the Dealer stating that I would be entitled to these gifts and he has already registered the Product for the above gifts.



Please confirm me in writing the date by which you would send the gifts, otherwise I would grag both you and Dealer in Consumer Court and write to various Greivance Cells.
THANK YOU

ANIL GUSAIN
[protected]
Anil Gusain
D-155, NEHRU COLONY,
DHARAMPUR, DEHRADUN,
UTTRAKHAND-248001
To
The HCL Support
Visakhapatanam

Dear Sir
This is T.Manoj from srikakulam had purchase a HCL-ME
leaptop from your Company with Serial number 9094AX098658. I purchase this leaptop 3 months before. But till now i dint get any gifts your dealer promise me the mobile phone & Reebok track suit. Kindly consider this and release my gifts as early as possible.

Thanks & Regards
T.Manoj
Indiafirstlife-BDM
Srikakulam(Andhra-pradesh)
[protected]
I have purchase a laptop of B-38 & that time I got a offer af Nokia 3500 mobile & rebock jacket, I Purchase the laptop on December 2009 but till now I didn't recieve that, I have complained to the customer care many time but I didn't get any responce from them.Is this the service of HCL???

Thanks & Regards
Utsab Mukherjee
Kolkata, West Bengal
mob[protected]/[protected]
DONT BUY ANY HCL PRODUCT
NO SERVICE CENTRES
RUDE OFFICERS
POOR QUALITY

REGARDS
[protected]@gmail.com

HCL Infosystems LTD — Relieving Letter

I have 10 months experiance in HCL Infosystem Ltd under Coimbatore Region.Suddently i got a job oppertunity in an another company and i given the notice periode to HCl infosystems Ltd as per joining rules, still they didn't allove the relieving letter.
I left HCL 3&half months back. still my relieving is pending even after several follow ups.
HRD and accounting process are worst.
we purchase system febuary 2011. we complain many times but till date not solve sound problems.
To
The HCL Support
Noida

Dear Sir
This isVirender Parsad Nautiyal from Nehru Place had purchase a HCL-ME laptop from S.S.D.N.Infosolutions, G-2 Raja House, 30-31 Nehru Place your Company with Serial number B111AE078412. I purchase this laptop 2 months before. But till now i dint get any gifts your dealer promise me the Reebok shoe & Reebok track suit. Kindly consider this and release my gifts as early as possible.

Thanks & Regards
Virender Prasad Nautiyal
Invoice No-2011-12/MB0968
B-243, A.V. Nagar, near Sadiq Nagar,
New Delhi-110049
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HCL Infosystems
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    108
    Pending
    0
    Resolved
    43
    HCL Infosystems  Phone
    +91 12 0252 6518
    +91 12 0252 6519
    +91 12 0252 0977
    HCL Infosystems  Address
    E-4,5 & 6, Sector 11, Noida, Uttar Pradesh, India - 201301
    View all HCL Infosystems contact information