[Resolved]  HCL Infosystems Ltd — defective product

Address:

Mumbai City, Maharashtra

Dear Sir,
I would like to bring to your kind notice that i have taken HCL ME TABLET Y2 from Shop name T-10 on 10/08/2012 wide bill number 12031 since very next day I was facing problem with product so I have visited the store but they informed me that i have to talk to the service center and lodge a complaint and send the same to them for action.
i have been to the service center trice after few days the same thing arise as i was feed-up going to service center again and again at last on 19/12/2012 i have given the same to the service center for through checkup and try to solve the problem wide service order no-[protected] as i was been informed that I will get a DO letter and can collect the new product from the same shop but as till date I have not received any feedback so today as on 19/1/2013 i call the call centre for the status I was shock to get a reply that I the complaint is closed and can't provide satisfactory reply.
As i feel that i have been cheated please do look into the matter and try to do the needful
regards
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