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HCL LAPTOP |
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81 Reviews
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Ridhima Capoor 
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NOVICE CUSTOMER CARE PEOPLE
I had purchased an HCl laptop for 32K this jan. 4 days baack i while i was working on it, the cursor started behaving strangely. it was selcting things on desktop itself and moving in different directions. Looked wacko and spooky!. i thought it must be a virus.i formatted my lappy with xp again. all the drives were clean. Then i was about to install softwares on it, again the cursor wokred d same. Whenevr i switch on the laptop, cursor works fine for 40 min, then it never works. What is it ? Virus problem. touchpad problem?
I had send it to HCL customer care center. Though my lappy was already in warrenty but that guy said we give waraanty of hardware not software. what a shit! i left my lappy there for a day and next morning that e called me saying mam u have software prob, please pay 350/- / I paid him the money. I tok the lappy. and found that thwe same problem persit. Now what the hell is that. IF ITS A HARWARE PRTOBLEM, DID HE HAD NO BRAIN.I HAD TOLD HIM THAT IT NEVER WORKS AFTER 40 MIN. STILL HE GAVE ME D LAPPY BACK JUST FORMATTING. HOLY COW I HAD TO PAY HIM 350 FOR FORMATTING. I KNOW HOW TO FORMAT MAN. NOW IT HAPPENED Y'DAY, IM PLANNING TO TO AND THROW IT ON HIS HEAD.
IF U COULD PASS ME THE CUSTOMER CARE EMAIL ID . IT WOULD BE KIND
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 80 Comments |
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my name is shailendra tiwari i am from pune city. i have buy i lap top on 10/04/2008.my serial no .is A074AX169742 . I am faceing problem in my lap top. and i have repoted to service center also. on 09/09/2008/ on 12/9/08 they have given me a letter that they have demand raised for pcb set and fi invaiter . but till today four time i have visit the service center. the service center is more than 25 KM . from my home . but no one giving me proper replay. know i am faidup . so i am sending this mail. & i want replay within 24/hr. other wise i have only one option that i will go to consumer court. thanking you
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I have HCL Notebook of 7916 VIA
Sr No. 1074AX275268
I need display drives, motherboard drivers, lan drivers.
can you provide me this drivers on my mail id.
Pls waiting for your positive reply.
You can also call me on my Cell +91- 9822995979 for further information.
Thanks & Regards,
Neelesh Mahadik
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Dear sir,
I have purchased a HCL Laptop from Jalan infotech Pvt Ltd, Kolkata, Model No. : NBHCL AXOL 1906 Sl. No.: 6074AX504754 on 15th Dec 2007 and I resale the same to my customer. Now he has
un-able to find his waranty card. Now his machine is completely dead. Your service center deny to receive the said machine without warranty card. I was contact at your kolkata office, ie. 1/54, Dover Place, with Mr. Sudipta Bose for the solution of this problem. But he said nothing to do without warranty card. What can I do. Please help us. I think I do not wrong to re sale your HCL Laptop. Thanking you. Yours truly For Infotek India S. Saha
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I have hcl notebook p 21 pdc
Sl No. 7074AX028190
I need mother board drivers.How can I download the drivers please give me a good solution for it.
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Dear Sir,
Thank you for your prompt action, regarding warranty card lost case, what I have intemated you since forteen days ago.Your service center change the PCB today and the said laptop running OK. Once again thanks for all HCL service engineer.
For Infotek India.
Somangsu Saha.
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i lost my hcl leaptop driver disk. so what can i do ?
model- HCL MINT(HCL NOTEBOOK P 21 PDC)
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Go to this URL to register complaint/
http://www.hclinfosystems.in/csupport_consumer.htm
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My p28 laptop's keyboard and touch pad freezes when i play movie or connect it to internet within 10 min. when i play games it's works fine and after K/B and mouse freezes and i connect the USB mouse it works fine...HCl said it is a problem with OS i ahve reinstalled it 2 times, still the same thing..they are not helping.
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I purchased a HCL laptop from P&P HCL shop - Vellore - Tamil Nadu.
in the month of Nov'07, now it is out of warranty.
Whereas now my laptop stopped functioning, which has been handed to the
same shop where i purchased, for repairing, Which has been forwarded to
Vasavi Computers - the so called authorised service people for HCL at vellore,
attended by Mr Yuvaraj who claims that the board has to be
replaced which will cost 19000 /- Rs.
How come such claims from the customer without even sending it to the HCL service
center and know wat exactly is the fault and get it rectified instead of a baseless claim of 19000 /-
Talking to the HCL touch center... ther is no proper response,
Receptionst Ms. Kavita coudnt talk anything technical, when asked to transfer the call,
she refused and said, talk to - Mr. Mohan who is the Service Manager when called, who was least bothered to attend the call... no one is there to respond ????
Wat you people expect, becoming you customer and running behind you for everything ?
Please reply how to solve my issue... Already spend 45000 /- to purchase this laptop,
within one year just after the warranty is over the display gone blank...not functioning, and
now the main board has got a problem...
Wat service are you trying to render your customers...
Sales talks are sweet and Service talks are Sour... Is this the way you function ?
Please revert and give me a solution for my investment in this laptop, instead of just making me spend more money on the same and run behind you people leaving all other works...
--
regards
john joseph j | vellore |
(Please get guided with all your competitors and the service offered by them)
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all driver for HCL notebook G28CP Sno. 3084AX366176
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I need hcl infiniti powerlite 9100BT drivers
can u provide me a link or else
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Sir
Sound problem (Slow speed) in my laptop, brought 2 notice @ Green park Delhi. They told to leave the LTOP 4 2-3 days, which was not possible 4 me. Because i am to home 4 one month @ Orissa. My home town is Berhampur .Can I get repaired @ berhampur, Kamapalli ? Pl reply soon.
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I am having HCL Leaptop I am unable to download my attachements
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I have bought A HCL laptop last december. The serial no. of the same is 9084AX118339 (D24 C2D). I have reported my complain regarding DVD drive related problem to the HCL Service Center in Varanasi. One months has been passed and the Service center has yet not corrected the problems related to the laptop. Infact their approach is also of dilly delaying type. I hope the required instruction to the concerned authority must be provided to clesr the matter at the earliest.
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DEAR SIR,
I am facing problem with my laptop (booting problem) and i have reported to service center also.
but they have advised me to first take complaint no. by registering your complaint on toll free no.
18601800425, but repeatedly i am trying on this no. to resister the complaint but can not able to
contact due to line busy .
so please resister my problem and send me complaint no.via mail as soon as possible so that i can resolve my problem by showing it on hcl service center.
THE DETAIL OF MY LEAPTOP ARE GIVEN BELOW:
MACHINE SR.NO:-8084AX078172
PRODUCT CODE:AXCB2311
PRODUCT DESCRIPTION:HCL LEAPTOP B23 C2D
WARRANTY CARD NO:10507626
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please send me argent hcl notebook audio and grafics driver model no. (hcl 7916 via)
my email ID IS www.lucky.attari@gmail.com
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m facing the problem in connecting ma lappy to bsnl broardband as an error(device is unavailable) is coming. secondly i need sound device as a prompt(needs sound device) is coming during playback of music. plz serve the needful soon.
thankyou...
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hi
Frist im very disappointed that there is no any custmer care number in your web site, secondly i have a complaint that on nov 2008 i had purchsed one HCL leaptop but the prb is tht alphabet D is break frm there so plz tell me where i have to contact..
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I purchased a hcl laptop 38 series from vaident computers sales pvt. Ltd. On 04.07.2009.but now a problem is created.when my laptos is start, 1 minute later it's screen becomes automatically blue and laptop is shut down.then it was restart automatically.But when i start the laptop in sefety mode, this problem is not visiable.pls tell me what can i do for solve this problem by mail to my e-mail address? U may contruct with me to this mobile no-9749675114.
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Shailendra R Tiwari
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Sneha
