HCL Me Tablet — Problem in Keyboard of HCL Laptop

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I have some problem in the functioning of keyboard of my HCL Laptop. I contact the HCL persons and they kept my Laptop for almost 2 weeks. They told me that Keyboard need to be replaced but Stock of keyboards is not there. They assured me that they will contact me as soon as Keyboard will be there. Now almost a month has been passed and there is no call from their side. I am highly disaapointed by this attitude of HCL people.
Is there anyone who will solve this issue ?
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    +91 12 0252 XXXX
    A-10&11, Sector - 3, Noida, Uttar Pradesh, India - 201301
    HCL Me Tablet - Problem in Keyboard of HCL Laptop