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+91 12 0252 0917
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A-10&11, Sector - 3, Noida, Uttar Pradesh, India - 201301
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I am Chandrasekaran/Librarian CPT, Chennai-113. A desk top computer serial numbered C093AA200760 has been purchased from HCL a few months ago. It is sadaning to note that no one from hcl has visited after the purchase formalties are over. In the mean time the system has developed some complecation and the same has been intiamated to the hcl through phone number[protected]. A person named Ranganathan/Service engineer has visited only after "repeated complaint" from our end. Virus problems were deducted and he promised to remove them the following satarday. In spite of satardays being holoiday for govt departments, I kept my office open beliving that he would attend as promised. But till date he has not turnedup and not even bothered make an enquiry or asking for a excuse. This is the true nature of custemer service rendered by hcl.
Now, this complint is posted with a hope that this dispute will be set right at the earilest.