Dear Sir or Madam,
I had purchased a Laptop of HCL brand bearing Model no AX7011 dated 26th July 2007 with 3 year warranty from PIONEER INFOTECH . A-45, Janpath. Bhubaneswar (ph. no. 0674-2534811, 3259506. But within these one and half year, my laptop has been out of order (no display ) for 7 more times.
The said agency had sent me to HCL Authorised Service Center, Aryan support services, 622/A Saheed Nagar, 753007, ph- 0674-2546071, 2541158, Bhubaneswar for repairing purpose. To repair my Laptop the said service centre every time takes 2 months more for I could able to use my laptop only 4 -5 months only since purchase date . And with this my computer is out of order till date for they are giving me a time of waiting for unlimited days for repairing.
This time I have given my laptop with same problem on dated 5jan’09 but since then in the same way they used to say me to wait for long time and some time not responding. And this is my 7th time of giving complaint.
To resolve the problem, I would like you to request you to do me a favour to make a permanent solution to exchange the laptop with a new one, because as a student I am facing disturbed in my practical.
Awaiting for your kind decision and quick reply.
With regards .
Amit Kumar Nayak
Vill- Sisupal Garh
Po- Sisupal Garh