HCL Me Tablet — laptop hardware problem in my new laptop

Address:

East Singhbhum, Jharkhand

sir, my name is paritosh kumar. my laptop serial no is-9111AE011292. purches date-22-jan-2012. my mobile no is [protected]
after two month from the buying date a hardware problem is created in my laptop. hcl service staff 3 to 4 times resolved that problem after taking my laptop wit me from service center that problem is not solved. at lastly hcl service center staff repleced my laptop led screen and ram setting. but that problem is not solved now hcl service center staff repleced my keyboard . but sir my laptop is new so why i take a repaired laptop . i told hcl service center staff that i will complain about your service in consumer coart he told me no problem you can take action but i will not give you new laptop so at last i am filing a complain about hcl service so pls solve my problem as soon as possible. thank you..