[Resolved]  HCL Me Tablet — laptop gift not received

Address:

Erode, Tamil Nadu

Sir, I bought 3 laptop from hcl in winter carniwal offer from ortech systems metupalayam, I bought all the 3 for my customers . in that there is no problem in getting the gift from hcl. For Remaining one laptop I cannot collect the gift from the hcl for more then 4 to 5 months.

I was supplied those 3 laptop to my corporate customer. On because of that gift pending for one laptop till date I am not able to collect the total payment arount 90000/R.S .. And the relationship between me and the customer gets spoiled and the customer think that I was stolen one that gift.

For this gift I follow from ortech to delhi hcl winter carniwal team head, but no reply and I am not able to collect it.

I send all the documents as they ask in an single cover and I send courier to them, they received the documents and send 2 gifts safely with out any problem,

But the 3rd one is giving me mega trouble . they told that they are not receive any documents. How it will happened . I send all the 3 laptop documents in an single cover and I got 2 gifts with out any problem, regarding this process of collecting that gift from hcl I spend nearly 1000 rupees for telephone and my valuable time for more then 4 to 5 months.

If you are not able to help in this then I cannot get payment from my customer,
I spoke with chandrasekar sir and jenifer madam about this more then 10 to 20 times. But they are also not able to arrange it.

In the mean time I got your number,, so that I am writing mail to you with full details


The laptop serial number which I need the gift is
Machine Serial No 9094AX100689
It was register in the name of amirtham.

I went to hcl online and find its status, its always showing that documents not received , what I do to in this issue.

Is it my mistake that I bought your hcl laptop or my customer mistake who trust me.
I become very hot and helpless and tension in this issue.

Just now I am start growing in my life. I lost 90000/.. in this on because of this gift.

I request you to help me in this, I am begging you sir,,,

I have an final option that I go to shop and buy that gift and I will give it to my customer and collect my amount,
Then after I never think or spell the word HCL in my life,

Yours unsatisfied customer
N.selvakumar [protected]